Introduction
Home Credit Indonesia (HCI) is a leading consumer finance provider that empowers millions of Indonesians to acquire the products they need through flexible, responsible credit solutions. To strengthen our presence in the retail sector, we are looking for enthusiastic and customer‑focused individuals to join our team as Karyawan Penjualan Toko Sragen. This role is based in a dedicated store in Sragen, where you will act as the face of HCI, guiding shoppers through the Home Credit payment process and promoting our financing options both in‑store and online.
The ideal candidate is a motivated self‑starter who enjoys interacting with customers, has a keen eye for detail, and can effectively leverage social media to expand product awareness. If you are ready to grow your sales career in a supportive environment that offers continuous training, clear career pathways, and attractive incentives, we invite you to apply.
Responsibilities
- Actively offer and explain Home Credit payment solutions to customers visiting the store, ensuring they understand the benefits, terms, and eligibility criteria.
- Utilize personal smartphone and social media platforms (Instagram, Facebook, TikTok, etc.) to create engaging posts, stories, and short videos that showcase HCI financing products, driving foot traffic and online inquiries.
- Guide customers step‑by‑step through the application and approval process, collecting required documents, entering data into the HCI system, and following up on pending approvals.
- Maintain a tidy and welcoming sales floor, ensuring promotional materials, brochures, and digital displays are up‑to‑date and visually appealing.
- Collaborate with store managers and fellow sales staff to achieve daily, weekly, and monthly sales targets, reporting performance metrics to regional supervisors.
- Provide post‑sale support, answering customer questions about repayment schedules, installment options, and any issues that arise during the loan term.
- Stay informed about HCI product updates, competitor financing offers, and market trends in the Sragen region to adapt selling strategies accordingly.
- Participate in regular training sessions, role‑plays, and product knowledge workshops to continuously improve selling techniques and compliance awareness.
Requirements
- Age between 18 and 35 years, male or female.
- Minimum education: SMA/SMK or equivalent (high school diploma).
- Either a fresh graduate or with at least 0‑1 year of sales experience—experience in retail or financial services is a plus.
- Professional appearance and strong personal hygiene; a friendly, approachable demeanor.
- Ownership of an Android smartphone with internet access for social‑media promotion.
- Basic computer literacy, especially familiarity with Microsoft Office and HCI’s internal sales software.
- Excellent communication skills in Bahasa Indonesia; additional language abilities (e.g., English or local dialects) are advantageous.
- Strong analytical mindset to assess customer needs, match them with appropriate financing solutions, and track sales performance.
- Ability to work independently during fixed hours (11:00 AM – 8:00 PM, Tuesday to Sunday) without shift rotation.
- High level of integrity and commitment to responsible lending practices.
Benefits
- Competitive monthly salary with performance‑based commissions.
- Unlimited bonus potential tied to individual and store achievements.
- Clear career progression path—from store sales associate to senior sales supervisor or regional manager.
- Comprehensive health insurance covering medical, dental, and vision care.
- Regular training and professional development programs, including sales techniques, product knowledge, and digital marketing.
- Company‑provided uniform and identification card for a professional appearance.
- Access to an employee assistance program and wellness initiatives.
- Opportunities to earn recognition awards for top performers each quarter.
About Company
Home Credit Indonesia, a subsidiary of the global Home Credit Group, has been operating in the Indonesian market since 2005. With a mission to make everyday life easier for consumers, HCI offers a wide range of financing products for electronics, appliances, automotive, and lifestyle purchases. The company is known for its customer‑centric approach, innovative digital solutions, and strong ethical standards.
Our Sragen store is part of a strategic network of retail locations designed to bring financing options closer to consumers in Central Java. By joining our team, you become part of a forward‑thinking organization that values teamwork, continuous learning, and community impact. We invest heavily in technology, data‑driven decision making, and sustainable business practices, ensuring that both our employees and our customers thrive.
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