Introduction
We are seeking a professional and friendly Receptionist Front Office to become the first point of contact for our company’s visitors, clients, and partners. This role is essential for creating a welcoming atmosphere, managing the flow of information, and supporting daily administrative functions. The ideal candidate will possess strong verbal communication abilities, basic computer proficiency, and a polished, service‑oriented demeanor. The position operates Monday through Saturday, from 08:00 to 17:00, offering a stable schedule in a dynamic office environment.
Responsibilities
- Greet all guests, clients, and suppliers with a courteous and professional attitude, directing them to the appropriate personnel or department.
- Answer, screen, and route incoming telephone calls using a multi‑line phone system, ensuring messages are accurately recorded and delivered.
- Maintain the reception area, keeping it tidy, organized, and stocked with promotional materials, visitor logs, and necessary supplies.
- Manage the daily visitor registration process, issue visitor badges, and monitor access control systems to ensure security compliance.
- Schedule and coordinate meeting rooms, including handling reservations, setting up equipment, and preparing refreshments when required.
- Perform basic administrative tasks such as filing, scanning, data entry, and handling incoming and outgoing mail and packages.
- Assist with onboarding activities for new employees by preparing workstations, distributing welcome packets, and guiding them through the first‑day procedures.
- Support senior administrative staff with ad‑hoc projects, report generation, and preparation of presentation materials.
- Maintain accurate records of appointments, deliveries, and any incidents that occur at the front desk.
- Provide general information about the company’s services, policies, and facilities to external visitors and callers.
Requirements
- Minimum education: SMA/SMK or equivalent; undergraduates are also welcome to apply.
- Age limit: up to 30 years old (maximum 0 years in the original text appears to be a placeholder; we interpret it as a young‑adult range).
- Gender: Female (per the specific requirement of the role).
- Excellent verbal communication skills in Bahasa Indonesia and basic English proficiency.
- Proficiency with standard office software (Microsoft Word, Excel, PowerPoint) and ability to learn new computer systems quickly.
- Strong interpersonal skills, with a natural ability to build rapport and handle confidential information discreetly.
- Reliability, punctuality, and a professional appearance are essential.
- Previous experience in a front‑office or customer‑service role is a plus but not mandatory.
Benefits
- Competitive monthly salary with performance‑based bonuses.
- Health insurance coverage for the employee.
- Paid annual leave and public holidays in accordance with Indonesian labor law.
- Opportunities for professional development, including on‑the‑job training and external workshops.
- Friendly and inclusive work environment that encourages teamwork and personal growth.
- Employee discount on company products and services.
- Transportation allowance or reimbursement for commuting expenses.
About Company
Our company is a fast‑growing player in the services sector, known for delivering high‑quality solutions to a diverse client base. With a commitment to innovation, integrity, and customer satisfaction, we have built a reputation for excellence across the region. Our team consists of dedicated professionals who collaborate across departments to achieve shared goals. By joining us, you will become part of a supportive culture that values each employee’s contribution and offers clear pathways for career advancement.
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