Introduction
We are seeking a diligent and detail‑oriented Admin Channeling Bisnis to join our growing team in Tasikmalaya, Jawa Barat. As a key member of the Business Channeling department, you will play an essential role in managing incoming business orders, verifying customer data, and supporting the credit approval process. This full‑time position offers a structured work schedule from Monday to Saturday, 08:00‑16:00, and provides an opportunity to develop a solid foundation in financial services while contributing to the growth of our client base.
Responsibilities
- Receive and acknowledge all incoming orders generated through the Business Channeling platform.
- Verify and complete customer and financing object data, ensuring accuracy before entry into the company’s core system.
- Enter order information promptly using the web portal and internal processing system.
- Review credit applications, cross‑checking them against RAC (Risk Assessment Credit) results or customer grading to determine eligibility.
- Communicate credit decision outcomes to customers in a clear, professional manner.
- Prepare and forward survey orders to the Survey Operations Center (SOC) for field verification.
- Coordinate with the Sales & Home Credit (SHC) team to track the status of each consumer order and resolve any pending issues.
- Maintain organized records of all processed orders, supporting documents, and correspondence for audit purposes.
- Assist in periodic reporting, providing data on order volume, processing times, and approval rates.
- Participate in continuous improvement initiatives, suggesting workflow enhancements to increase efficiency and customer satisfaction.
Requirements
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of relevant experience in administrative support, credit processing, or a related financial services role.
- Proficient in computer operations, with solid command of Microsoft Office (Word, Excel, Outlook).
- Strong attention to detail and high level of integrity in handling confidential financial data.
- Excellent interpersonal and communication skills; able to convey information clearly to customers and internal teams.
- Ability to work independently while maintaining effective collaboration with cross‑functional departments.
- Basic understanding of credit monitoring, debt collection processes, and risk assessment terminology.
- Male candidates only, as specified by the hiring policy.
- Flexibility to work six days a week, adhering to the stated work hours.
Benefits
- Competitive salary with performance‑based incentives.
- Comprehensive health insurance covering medical, dental, and vision care.
- Annual paid leave, sick leave, and additional days for religious observances.
- Professional development programs, including training on credit analysis and customer relationship management.
- Transportation allowance or company‑provided shuttle service for the Tasikmalaya office.
- Employee assistance program offering counseling and financial planning resources.
- Opportunities for career advancement within a fast‑growing financial services organization.
About Company
Our company is a leading provider of consumer financing solutions in Indonesia, with a strong focus on delivering accessible credit products to individuals and small businesses. Operating across multiple provinces, we combine modern technology with a customer‑centric approach to streamline loan origination, approval, and servicing. Our culture emphasizes integrity, innovation, and teamwork, empowering employees to make meaningful contributions while advancing their professional expertise. Join us and be part of a dynamic organization that is shaping the future of financial inclusion in the region.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now