Introduction
We are seeking a detail‑oriented Administrator Penyaluran Bisnis to join our fast‑growing financial services team. This role is a pivotal link between our Business Channeling sources, the credit assessment department, and the field operations team. As the primary custodian of order processing and data integrity, you will ensure that every financing request moves smoothly from initial entry to final approval, providing an excellent experience for both our customers and internal stakeholders.
Responsibilities
The Administrator Penyaluran Bisnis will be responsible for the full lifecycle of business channel orders. Core duties include:
- Promptly follow up on orders received through Business Channeling channels, confirming receipt and next steps.
- Collect, verify, and upload complete consumer and financing object data into the ACCTION system, ensuring compliance with internal data‑quality standards.
- Enter incoming orders from the dicicilaja platform accurately and in a timely manner.
- Review credit applications against RAC (Risk Assessment Criteria) and consumer grading, flagging any discrepancies for further review.
- Communicate credit approval outcomes to applicants, delivering clear explanations and next‑step instructions.
- Generate and forward survey orders to the Survey Operations Center (SOC) to schedule on‑site assessments.
- Coordinate closely with the Sales and Home Credit (SHC) team to track the status of active consumer orders and resolve any bottlenecks.
- Maintain an electronic archive of all processed records, ensuring easy retrieval for audits and reporting.
Requirements
Ideal candidates will meet the following educational, experiential, and personal criteria:
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: 30 years or younger.
- Gender: Open to all genders.
- Experience: At least 1 year of relevant administrative or credit‑processing experience.
- Key Skills: Exceptional accuracy, strong administrative abilities, analytical mindset, proficiency with electronic archiving, and solid record‑keeping practices.
- Soft Skills: Excellent communication, proactive problem‑solving, ability to work collaboratively across departments, and a customer‑focused attitude.
- Technical Competency: Familiarity with data‑entry systems (preferably ACTION) and basic understanding of credit evaluation principles.
Benefits
We recognize the hard work of our team members and offer a competitive compensation package that includes:
- Base salary commensurate with experience.
- Health allowance to support medical expenses.
- Annual festive bonus (Bantuan Hari Raya) to celebrate cultural holidays.
- Communication allowance for mobile and internet usage.
- Opportunities for professional development and internal training programs.
Work Schedule
The position follows a Monday‑Saturday work week with standard office hours from 08:00 to 17:00. Flexibility may be required during peak periods to ensure timely order processing.
About Company
Our company is a leading provider of consumer financing solutions in Indonesia, leveraging technology and a robust network of partners to deliver accessible credit to millions of customers. We pride ourselves on a culture of integrity, innovation, and continuous improvement. By joining our team, you will become part of a dynamic environment where your contributions directly impact the financial wellbeing of our clients and the growth of the organization.
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