Introduction
We are seeking a dynamic Kepala Toko Utama – Pengelolaan Operasional dan Penjualan to lead our flagship store that specializes in digital printing and finishing services. The successful candidate will be the driving force behind daily store operations, production workflow, and the brand’s social‑media presence. This role blends technical expertise with creative content planning, ensuring that both our print output and online engagement meet the highest standards of quality and profitability.
Responsibilities
- Oversee the complete operation of digital printing machines, including setup, calibration, routine maintenance, and basic troubleshooting.
- Manage the end‑to‑end production workflow to achieve target output volumes while maintaining strict color accuracy and print quality.
- Lead a team of operators, designers, and sales staff; schedule shifts, assign tasks, and conduct performance reviews.
- Develop and implement daily production plans that balance order urgency, machine capacity, and resource availability.
- Monitor key performance indicators (KPIs) such as turnaround time, waste reduction, and sales conversion rates.
- Coordinate with the sales department to translate customer specifications into feasible print jobs and to achieve sales targets.
- Create and execute a content calendar for Instagram and TikTok that aligns with the brand’s marketing strategy.
- Write engaging scripts for Reels/TikTok videos, edit photos and videos according to brand guidelines, and act as on‑camera talent or voice‑over when needed.
- Draft compelling captions, schedule posts, and actively manage comments and direct messages to boost audience interaction.
- Ensure compliance with health, safety, and environmental regulations within the printing facility.
- Identify opportunities for process improvement, cost savings, and new service offerings.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age range: 25‑40 years; all genders welcome.
- At least 2 years of hands‑on experience in digital printing operations, including machine handling and finishing processes.
- Proficient in color correction, quality control, and basic machine troubleshooting.
- Demonstrated ability to manage production schedules and improve workflow efficiency.
- Strong leadership qualities with experience supervising a multidisciplinary team.
- Comfortable working under pressure and solving problems quickly.
- Proven track record of meeting production and sales targets.
- Creative mindset for social‑media content planning, scriptwriting, photo/video editing, and community management.
- Excellent communication skills, both written and verbal, in Bahasa Indonesia and preferably English.
- Familiarity with store management systems and basic inventory control.
- Passion for continuous learning and staying updated on the latest printing technologies and digital marketing trends.
Benefits
- Competitive salary with performance‑based bonuses.
- Comprehensive health insurance (medical, dental, vision).
- Paid annual leave, sick leave, and public holidays.
- Professional development budget for training, certifications, and industry conferences.
- Opportunities for career advancement within a rapidly growing printing group.
- Employee discount on all printing services and branded merchandise.
- Modern work environment with state‑of‑the‑art digital printing equipment.
- Team building activities, monthly outings, and a collaborative culture.
About Company
Our company is a leading provider of high‑quality digital printing solutions in Indonesia, serving corporate clients, advertising agencies, and individual creators. With a focus on innovation, we combine cutting‑edge printing technology with a strong digital marketing presence to deliver end‑to‑end branding solutions. Our flagship store operates six days a week (Monday‑Saturday) from 08:00 to 17:00, offering a full suite of services from print production to social‑media promotion. We pride ourselves on a collaborative culture that encourages creativity, efficiency, and continuous improvement. Join us and become part of a team that shapes the visual identity of brands across the region.
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