Introduction
The Pengelola Administrasi Outlet (Outlet Administration Manager) is a pivotal role responsible for ensuring the smooth, efficient, and compliant operation of retail or service outlets. This position serves as the primary liaison between the outlet staff, corporate headquarters, and external partners, guaranteeing that all administrative processes—from inventory tracking to financial reporting—are performed with accuracy and timeliness. Ideal candidates are organized, detail‑oriented, and comfortable working under pressure while maintaining a high level of professionalism and integrity.
Responsibilities
- Coordinate daily administrative activities such as order processing, invoice verification, and receipt management.
- Maintain up‑to‑date records of inventory levels, sales transactions, and customer data using the company’s ERP system.
- Prepare periodic financial and operational reports for outlet managers and senior leadership.
- Handle correspondence with suppliers, service providers, and regulatory agencies, ensuring compliance with local labor and tax regulations.
- Assist in scheduling staff shifts, tracking attendance, and managing payroll documentation.
- Monitor and reconcile cash registers, bank deposits, and petty‑cash accounts at the end of each business day.
- Provide frontline support for customer inquiries, complaints, and warranty claims, escalating issues when necessary.
- Develop and implement standard operating procedures (SOPs) to improve efficiency and reduce errors.
- Collaborate closely with the sales and marketing teams to align promotional activities with inventory availability.
- Work under tight deadlines during peak periods, ensuring that all administrative tasks are completed without sacrificing quality.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- All genders are welcome to apply.
- Previous experience in a similar administrative or outlet management role is preferred, though entry‑level candidates with strong aptitude are also encouraged.
- Excellent communication skills in Bahasa Indonesia and basic proficiency in English.
- High level of honesty, responsibility, and ethical conduct.
- Proven ability to work both independently and as part of a multidisciplinary team.
- Strong organizational skills with a keen eye for detail.
- Comfortable handling high‑pressure situations and meeting strict deadlines.
- Competency with standard office software (Microsoft Office, Google Workspace) and familiarity with inventory management systems.
- Flexibility to work Monday through Saturday, from 08:00 to 17:00.
Benefits
- Competitive monthly salary with performance‑based bonuses.
- Health insurance coverage for employee and eligible dependents.
- Paid annual leave, public holidays, and sick leave.
- Opportunities for professional development and career advancement within a growing organization.
- Transportation allowance or company‑provided vehicle for outlet travel.
- Team‑building activities, employee recognition programs, and a supportive work environment.
- Access to employee assistance programs and wellness initiatives.
About Company
Our company is a leading player in the retail and service industry, operating a network of high‑traffic outlets across the region. With a focus on customer satisfaction, operational excellence, and sustainable growth, we invest heavily in our people, technology, and community relationships. We pride ourselves on fostering a collaborative culture where innovation is encouraged, and every employee has the opportunity to make a meaningful impact. Joining our team means becoming part of a forward‑thinking organization that values integrity, diversity, and continuous improvement.
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