Introduction
We are seeking a motivated Shopkeeper Retail Business Manager to lead one of our flagship stores in Yogyakarta. This full‑time position offers a dynamic environment where you will be responsible for driving sales, managing daily store operations, and delivering exceptional customer experiences. The ideal candidate is a disciplined, communicative, and agile individual who is eager to grow within the retail industry and contribute to the continued success of our brand.
Responsibilities
- Oversee all aspects of daily store operations, ensuring smooth workflow from opening to closing.
- Manage inventory levels, conduct regular stock counts, and coordinate with suppliers to maintain optimal product availability.
- Develop and implement merchandising strategies that maximize visual appeal and promote high‑margin items.
- Lead, schedule, and train a team of sales associates, fostering a collaborative and customer‑focused culture.
- Monitor sales performance against targets, analyze key metrics, and prepare weekly and monthly reports for senior management.
- Handle cash management procedures, including end‑of‑day reconciliation, bank deposits, and loss‑prevention initiatives.
- Address customer inquiries and resolve complaints promptly, ensuring a high level of satisfaction and repeat business.
- Utilize the store management system to process transactions, track employee attendance, and generate inventory forecasts.
- Collaborate with marketing to execute in‑store promotions, events, and seasonal campaigns.
- Maintain compliance with health, safety, and company policies, conducting regular store audits.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Female candidates aged 30 years or younger.
- Must be a resident of Yogyakarta and not currently employed elsewhere.
- Proven ability to work independently with a high degree of honesty, discipline, and reliability.
- Excellent communication skills, both verbal and written, with a customer‑service mindset.
- Strong organizational and time‑management abilities; able to prioritize tasks in a fast‑paced setting.
- Familiarity with retail management software and basic computer literacy.
- Demonstrated problem‑solving skills and the agility to adapt to changing store needs.
- Motivation to grow within the retail sector and a genuine passion for delivering outstanding shopping experiences.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage for you and eligible family members.
- Transportation allowance or company‑provided parking.
- Employee discount on all store merchandise.
- Opportunities for professional development and career advancement within the retail group.
- Paid leave, including annual, sick, and religious holidays.
- Supportive work environment that values teamwork, integrity, and continuous improvement.
About Company
Our company is a rapidly expanding retail chain focused on delivering quality products and exceptional service to customers across Yogyakarta and beyond. With a commitment to innovation, community engagement, and sustainable growth, we strive to create a shopping experience that blends convenience with a personal touch. As part of our team, you will join a forward‑thinking organization that invests in its people and encourages entrepreneurial spirit.
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