Introduction
We are seeking a dynamic and customer‑focused SPG & Beauty Advisor to join our retail team in Banjarmasin. This role is the face of our beauty brand, responsible for delivering personalized skincare and makeup consultations, driving sales, and creating an inviting atmosphere that keeps customers coming back. The ideal candidate will combine a genuine passion for beauty trends with strong communication skills, ensuring each client receives expert advice tailored to their individual needs.
Responsibilities
- Greet customers warmly and assess their beauty needs through detailed consultations.
- Provide expert product recommendations on skincare, makeup, and fragrance lines, highlighting key ingredients and benefits.
- Demonstrate product application techniques, including makeup tutorials and skincare routines, to enhance the customer experience.
- Maintain visual merchandising standards, ensuring shelves are stocked, displays are appealing, and promotional materials are up‑to‑date.
- Achieve and exceed monthly sales targets by leveraging upselling and cross‑selling strategies.
- Track inventory levels, report stock discrepancies, and coordinate with the back‑office team for re‑orders.
- Handle customer inquiries, resolve complaints promptly, and follow up to ensure satisfaction.
- Participate in regular product training sessions and stay current with industry trends, new launches, and competitor activities.
- Collect and analyze customer feedback to provide insights for product development and marketing teams.
- Maintain a clean, organized, and safe work environment in accordance with store policies.
Requirements
- Female candidates, maximum age of 30 years.
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of experience as a beauty advisor, sales promotion girl (SPG), or in a similar retail beauty role.
- Strong knowledge of skincare and makeup products, including ingredients, application methods, and current trends.
- Height of at least 155 cm with a proportional weight, reflecting a professional appearance.
- Excellent interpersonal and communication skills, with a natural ability to build rapport.
- Proven sales performance, with a focus on meeting or exceeding targets.
- Ability to work flexible hours, Monday through Sunday, with the regular schedule of 08:00 – 17:00 (Tuesday to Sunday).
- Proficiency in using sales performance applications and basic computer skills.
- Positive attitude, strong work ethic, and a genuine enthusiasm for the beauty industry.
Benefits
- Competitive base salary plus performance‑based commissions.
- Comprehensive health insurance coverage for the employee.
- Employee discount on all brand products and exclusive access to new launches.
- Opportunities for professional development through regular training and beauty certification programs.
- Paid leave, including annual vacation, sick days, and public holidays.
- Transportation allowance for daily commuting.
- Team building events and recognition programs to celebrate outstanding achievements.
- Potential career growth within the regional retail network.
About Company
Our company is a leading beauty and cosmetics retailer in Indonesia, renowned for offering a curated selection of premium skincare, makeup, and fragrance brands. With a strong focus on customer education and personalized service, we have built a loyal client base across major cities, including Banjarmasin. Our mission is to empower individuals to feel confident and beautiful by providing high‑quality products and expert guidance. We invest heavily in employee training, fostering a supportive environment where talent can flourish and advance within the organization. Join us and become part of a vibrant team that sets the standard for beauty retail excellence in the region.
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