Staf Penjagaan dan Pelayanan Toko Ritel

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Introduction

We are a dynamic retail store seeking a dedicated Store Care and Service Staff to join our front‑line team. This full‑time position is ideal for enthusiastic women aged 18‑30 who are eager to grow within the retail industry. You will be the face of our store, ensuring that every customer enjoys a welcoming and efficient shopping experience while maintaining a tidy and organized sales floor.

Responsibilities

• Greet and assist customers, answering product questions and offering recommendations.
• Maintain clean, well‑arranged shelves by restocking merchandise and rotating items according to FIFO principles.
• Conduct regular inventory checks, report low‑stock items, and support the inventory team during cycle counts.
• Package purchased goods carefully, including standard bagging and special online order wrapping for shipment.
• Operate the point‑of‑sale (POS) system to generate accurate sales receipts and process cash, card, or mobile payments.
• Lift and move lightweight merchandise safely, adhering to ergonomic guidelines.
• Collaborate with colleagues to ensure smooth store operations during peak hours and promotional events.
• Utilize WhatsApp or other mobile communication tools to coordinate with the back‑office and logistics partners.
• Uphold store security protocols, including loss‑prevention measures and safe handling of cash.
• Participate in periodic training sessions to stay updated on product knowledge, customer service standards, and safety procedures.

Requirements

• Education: Minimum high school diploma (SMA/SMK) or equivalent.
• Age: 18 – 30 years.
• Gender: Female.
• Personal traits: Honest, diligent, responsible, eager to learn, detail‑oriented, friendly, and polite.
• Teamwork: Ability to collaborate effectively with coworkers and supervisors.
• Availability: Willing to work the store’s operating hours (Monday‑Saturday, 08:30‑18:00) and flexible for occasional overtime during sales events.
• Technical skills: Basic proficiency with WhatsApp or smartphone applications for work communication; familiarity with POS systems is a plus.
• Preferred experience: Prior experience in a retail environment is advantageous.
• Core competencies: Business etiquette, adherence to procedures, customer needs assessment, customer satisfaction focus, and store security awareness.

Benefits

• Competitive monthly salary with performance‑based incentives.
• Comprehensive on‑the‑job training and opportunities for career advancement within the retail group.
• Employee discount on store merchandise.
• Health and safety insurance coverage.
• Paid leave entitlement in accordance with labor regulations.
• Friendly, supportive work environment that encourages personal growth.

About Company

Our company is a well‑established retail chain known for offering a wide range of quality products at affordable prices. With a focus on customer satisfaction and community engagement, we operate multiple stores across the region, each designed to provide a modern shopping experience. We invest heavily in staff development, believing that motivated employees are the cornerstone of our success. Join us and become part of a forward‑thinking team that values integrity, teamwork, and continuous improvement.