Introduction
Trans Hotel Group, one of Indonesia’s fastest‑growing hospitality brands, is seeking enthusiastic candidates for the position of Sales & Marketing Manager – Internship. This role offers a unique opportunity to gain hands‑on experience in a luxury hotel environment while contributing to the development of sales strategies, brand positioning, and guest engagement initiatives. Interns will work closely with senior leaders, participate in real‑world projects, and acquire the skills needed to launch a successful career in hospitality sales and marketing.
Responsibilities
- Assist the Sales & Marketing Manager in creating and executing promotional campaigns that drive room bookings, event sales, and ancillary revenue streams.
- Conduct market research to identify emerging trends, competitor activities, and potential partnership opportunities within the tourism and hospitality sector.
- Support the preparation of sales presentations, proposals, and contracts for corporate clients, travel agencies, and group bookings.
- Maintain the hotel’s digital presence by updating website content, managing social‑media channels, and monitoring online reviews.
- Collaborate with the Revenue Management team to analyze booking patterns, occupancy data, and pricing strategies.
- Coordinate with the Guest Relations and Front Office departments to ensure seamless delivery of promotional offers and packages.
- Participate in weekly sales meetings, contribute ideas, and track the progress of ongoing marketing initiatives.
- Prepare post‑campaign reports, measuring key performance indicators such as conversion rates, ROI, and customer satisfaction.
- Provide administrative support, including database maintenance, lead tracking, and filing of sales documentation.
- Engage in on‑the‑job training sessions with senior executives to develop professional communication, negotiation, and presentation skills.
Requirements
- Male or Female applicants – gender is not a selection criterion.
- Minimum education: Vocational High School (SMK), Diploma, or Bachelor’s Degree in Business, Marketing, Hospitality Management, or a related field.
- Currently enrolled in an internship program at a university or college.
- Strong interest in the hospitality industry, particularly in sales and marketing functions.
- Excellent verbal and written communication skills in Bahasa Indonesia and basic English proficiency.
- Professional appearance, well‑groomed, and capable of representing the hotel brand positively.
- Ability to work both independently and as part of a collaborative team.
- Disciplined, responsible, and possess a positive, proactive attitude.
- Willingness to commit to the internship period as defined by the company’s schedule.
- Basic proficiency with Microsoft Office (Word, Excel, PowerPoint) and familiarity with social media platforms.
Benefits
- Valuable, hands‑on working experience in a luxury hotel within the fast‑growing Trans Hotel Group.
- Certificate of completion confirming successful internship performance.
- Competitive monthly allowance to support daily expenses.
- Provision of a uniform and duty meals during working hours.
- Direct mentorship sessions with senior executives and department heads.
- Access to an in‑house training program covering sales techniques, digital marketing, and hospitality standards.
- Opportunity to build a professional network within the hospitality sector.
- Potential for future full‑time employment based on performance and business needs.
About Company
Trans Hotel Group is a leading hospitality organization in Indonesia, operating a portfolio of upscale and luxury hotels across key tourist destinations. With a commitment to delivering exceptional guest experiences, the group emphasizes innovation, sustainability, and continuous staff development. As part of its growth strategy, Trans Hotel Group invests heavily in talent, offering structured learning pathways and exposure to international best practices. Interns joining the Sales & Marketing team become integral contributors to the brand’s market expansion, gaining insight into the dynamic interplay between revenue generation, brand storytelling, and guest satisfaction.
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