Introduction
Amartha, a leading micro‑finance platform in Indonesia, is seeking a dynamic and motivated Business Partner – Staff Lapangan Indramayu Raya (Tukdana) to join our growing field team. This role is pivotal in expanding our reach among micro‑entrepreneurs and households in the Indramayu region, helping them access affordable capital and financial education. As a frontline ambassador of Amartha, you will combine on‑the‑ground prospecting with client support, ensuring that new borrowers understand the benefits of our loan programs and that existing members receive continuous economic guidance.
Responsibilities
- Identify and engage potential new borrowers by conducting door‑to‑door outreach, community events, and referrals to promote Amartha’s micro‑loan offerings.
- Provide personalized economic coaching to household members, helping them manage cash flow, budgeting, and repayment planning.
- Conduct thorough field surveys and feasibility analyses of loan applications, ensuring compliance with Amartha’s internal credit policies, risk guidelines, and regulatory requirements.
- Prepare detailed reports on borrower profiles, loan eligibility, and market trends to support the credit underwriting team.
- Manage the full cycle of loan collection, including timely reminders, on‑site payment collection, and escalation of delinquent accounts according to standard procedures.
- Maintain accurate records of all client interactions in the company’s CRM system, updating status, notes, and follow‑up actions.
- Collaborate with the regional operations manager to develop targeted outreach strategies, monitor performance metrics, and suggest improvements.
- Represent Amartha professionally in the community, building trust and reinforcing the brand’s commitment to financial inclusion.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Age between 18 and 30 years (maximum 33 years preferred for senior candidates).
- All genders are welcome; female candidates are given priority but not required.
- Possession of a personal vehicle is mandatory for daily field visits.
- Strong integrity, honesty, attention to detail, and disciplined work ethic.
- Excellent communication skills, both verbal and written, with the ability to explain financial concepts in simple terms.
- Resilience and the physical stamina to work outdoors in varying weather conditions.
- No prior experience required; however, previous exposure to sales, community outreach, or micro‑finance is advantageous.
- Proficiency with basic digital tools (smartphone, GPS, and data entry applications) for real‑time reporting.
Benefits
- Competitive starting salary of IDR 3.5 million per month plus performance‑based incentives.
- Annual THR (religious holiday allowance) and quarterly bonus structures.
- Clear career progression path with the opportunity to advance to team leader or supervisory roles.
- Conversion to permanent (full‑time) employment after a probationary period.
- Employee loan program with favorable terms for personal development.
- Continuous learning initiatives, including workshops on financial literacy, digital tools, and leadership.
- Company‑provided mess (on‑site accommodation) to ease daily commuting.
- Health insurance coverage and regular wellness activities.
- Access to a vibrant community of peers and mentors within Amartha’s nationwide network.
About Company
Founded in 2010, Amartha has become a trusted name in Indonesia’s micro‑finance ecosystem, connecting socially responsible investors with underserved micro‑entrepreneurs across the archipelago. By leveraging technology and a deep understanding of local markets, Amartha offers low‑interest loans, financial education, and a supportive network that empowers families to grow their businesses and improve livelihoods. Our mission is to create inclusive financial opportunities that drive sustainable economic development, especially in rural and semi‑urban areas like Indramayu. Join us and become part of a purpose‑driven organization that values integrity, innovation, and impact.
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