Introduction
Amartha, a leading micro‑finance institution in Indonesia, is seeking a dynamic and results‑driven Manajer Bisnis Kantor Lapangan to join its Talent Pool. This senior role will be responsible for steering the performance of multiple branch offices within a designated region, ensuring that both operational excellence and strategic growth objectives are met. The ideal candidate will bring a blend of strong leadership, deep knowledge of micro‑finance products, and a proven track record of achieving key performance indicators (KPIs) in a fast‑changing environment.
Responsibilities
- Ensure that all regional branch KPIs are achieved on schedule, monitoring financial, operational, and customer‑service metrics.
- Oversee day‑to‑day branch operations, including staffing, resource allocation, and compliance with internal policies.
- Lead the expansion of Amartha’s service area by identifying high‑potential locations, negotiating site agreements, and launching new branches.
- Maintain portfolio quality by enforcing rigorous credit‑risk standards and ensuring audit results meet management expectations.
- Promote a culture of transparency and open communication within each branch, fostering trust among staff and borrowers.
- Manage and mentor a team of 5‑10 staff members, providing coaching, performance feedback, and career development opportunities.
- Develop and execute integrated Sales & Marketing strategies, coordinating cross‑functional teams to meet or exceed sales targets.
- Prepare regular reports for regional leadership, highlighting achievements, challenges, and actionable insights.
- Travel throughout the assigned region to conduct site visits, client meetings, and community outreach activities.
Requirements
- Minimum education: Diploma III (D3) or higher; a degree in Business Administration, Finance, or a related field is preferred.
- At least 3 years of relevant experience, with a minimum of 2 years in a micro‑finance business manager or leadership role (experience with Grameen‑style institutions is a strong plus).
- Demonstrated ability to manage and grow a branch network, including responsibility for staff performance and operational efficiency.
- Proven leadership experience overseeing teams of 5‑10 members, with strong coaching and conflict‑resolution skills.
- Excellent analytical abilities to assess portfolio health, interpret audit findings, and implement corrective actions.
- Strong communication and negotiation skills; capable of leading discussions, adapting quickly to market changes, and managing sales administration.
- Own a valid driver’s license (SIM C) and personal vehicle for regional travel.
- Willingness to be stationed anywhere in Indonesia where Amartha operates.
- Availability to work Monday‑Friday, 07:00‑20:00, with occasional overtime during peak periods.
- All genders are welcome to apply.
Benefits
- Competitive base salary with performance‑based bonuses tied to branch results.
- Comprehensive health and dental insurance for employee and eligible dependents.
- Transportation allowance and fuel reimbursement for regional travel.
- Professional development budget for certifications, workshops, and industry conferences.
- Opportunities for rapid career progression within Amartha’s national network.
- Flexible work‑life balance initiatives, including paid leave and wellness programs.
- Employee recognition programs celebrating outstanding achievements and community impact.
About Amartha
Founded with a mission to provide financial inclusion to underserved communities, Amartha leverages technology and a deep understanding of local markets to deliver micro‑loans, savings products, and financial education. With a presence in more than 30 provinces, the company empowers entrepreneurs, especially women, to grow their businesses and improve their livelihoods. Amartha’s commitment to transparency, social impact, and sustainable growth makes it a trusted partner for both borrowers and investors across Indonesia.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now