Introduction
Home Credit Indonesia is expanding its retail partnership network across Jambi and surrounding areas, and we are looking for enthusiastic, customer‑focused individuals to join our team as Sales Associate Senior – Specialist Relationship Customer. This role is ideal for candidates who thrive in fast‑paced environments, enjoy face‑to‑face interaction, and are eager to develop a career in consumer finance. You will be positioned in our partner outlets—both street‑level stores and shopping malls—where you will act as the primary point of contact for customers seeking convenient payment solutions for their purchases.
Working hours are from 08:00 to 17:00, Tuesday through Sunday, providing a structured yet dynamic schedule that allows you to engage with a diverse clientele throughout the week. If you are communicative, well‑presented, and equipped with a modern Android smartphone, this opportunity offers a clear path to professional growth, attractive earnings, and comprehensive benefits.
Responsibilities
- Actively promote and sell Home Credit Indonesia payment products to customers visiting partner outlets.
- Demonstrate product features, eligibility criteria, and repayment options in a clear and persuasive manner.
- Guide customers through the application and payment process, ensuring a seamless experience from start to finish.
- Utilize social media platforms to create engaging content that highlights financing solutions, driving brand awareness and lead generation.
- Maintain up‑to‑date knowledge of Home Credit’s product portfolio, promotional campaigns, and regulatory requirements.
- Achieve weekly and monthly sales targets while adhering to ethical sales practices.
- Collect and report customer feedback, market trends, and competitor activities to help refine sales strategies.
- Participate in regular training sessions and workshops to continuously improve product knowledge and sales techniques.
- Ensure the outlet’s presentation is tidy, professional, and aligned with Home Credit’s brand standards.
- Collaborate with outlet managers and fellow associates to resolve customer issues promptly and efficiently.
Requirements
- Minimum education: High School Diploma (SMA) or equivalent (SMK/Sederajat).
- Age not exceeding 35 years.
- Open to candidates of any gender.
- Strong communication skills and a genuine passion for meeting challenges.
- Professional appearance and the ability to represent the brand positively.
- Ownership of an Android smartphone for managing digital sales tools and social media outreach.
- Willingness to be stationed at Home Credit partner outlets in Jambi city, its street‑level locations, or nearby mall areas.
- Basic understanding of personal finance concepts is advantageous but not mandatory.
- Adaptability, resilience, and a customer‑centric mindset are essential.
Benefits
- Competitive monthly base salary with uncapped performance incentives.
- Clear career progression pathways leading to senior sales or supervisory roles.
- Comprehensive health insurance covering medical, dental, and vision care.
- Continuous professional development through in‑house training, certifications, and mentorship programs.
- Opportunity to earn additional bonuses based on team achievements and customer satisfaction scores.
- Access to employee assistance programs and wellness initiatives.
- Discounted rates on Home Credit financial products for personal use.
About Company
Home Credit Indonesia is a leading provider of consumer finance solutions, empowering millions of Indonesians to purchase goods and services through flexible, responsible credit options. Since its establishment, the company has built a robust network of retail partners across the archipelago, delivering tailored financing products that cater to a wide range of customer needs. Our mission is to promote financial inclusion by offering transparent, affordable, and convenient credit experiences. We pride ourselves on a culture that values integrity, innovation, and teamwork, fostering an environment where every employee can grow both personally and professionally. Joining our team means becoming part of a dynamic organization that is reshaping the future of retail finance in Indonesia.
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