Waiter – Pelayanan Makanan dan Minuman di Restoran

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Catarina Cakes & Coffee

Kota Batam Kepulauan Riau Active until 05 Jul 2026
Rp 2.100.000 - Rp 4.500.000 FULL TIME

Introduction

We are seeking a dedicated and professional Waiter (Female) to join our vibrant food and beverage team at a bustling restaurant located in the heart of the city. This position is ideal for individuals who are passionate about delivering exceptional guest experiences, have a keen eye for detail, and thrive in a fast‑paced hospitality environment. As a front‑line ambassador of our brand, you will play a crucial role in ensuring that every patron enjoys a seamless dining experience from the moment they are seated until they leave with a smile.

Responsibilities

  • Greet guests warmly, escort them to their tables, and present menus with a friendly demeanor.
  • Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery of dishes.
  • Provide detailed menu explanations, including daily specials, ingredient origins, and dietary accommodations.
  • Monitor table status, anticipate guest needs, and promptly refill drinks or clear plates to maintain a tidy dining area.
  • Handle payment transactions, process invoices, and issue receipts while adhering to cash handling procedures.
  • Collaborate closely with kitchen personnel to address any special requests, allergies, or modifications.
  • Maintain high standards of hygiene and cleanliness, including setting up and resetting tables according to the restaurant’s layout guidelines.
  • Participate in regular staff briefings, training sessions, and performance reviews to continuously improve service quality.
  • Uphold the restaurant’s brand image by adhering to dress code, grooming standards, and professional conduct at all times.

Requirements

  • Gender: Female (KHUSUS WANITA).
  • Age: 20 – 25 years.
  • Education: Minimum SMA/SMK or equivalent.
  • Work Experience: At least 1 year of proven experience in food and beverage service.
  • Professional attitude with a strong sense of responsibility.
  • Excellent communication skills in Bahasa Indonesia; additional language abilities are a plus.
  • Ability to work efficiently under pressure, especially during peak service hours.
  • Strong teamwork mindset and willingness to support colleagues.
  • Basic math skills for handling orders and cash transactions.
  • Flexibility to work Monday through Saturday, 08:00 – 17:00.

Benefits

  • Competitive monthly salary with performance‑based incentives.
  • Meals and beverages provided during shifts.
  • Opportunities for career advancement and professional development within the hospitality sector.
  • Comprehensive training program covering service standards, food safety, and customer relations.
  • Health and wellness benefits, including medical insurance for full‑time employees.
  • Paid leave, including annual leave, sick leave, and public holidays.
  • Employee recognition programs and team‑building activities.

About Company

Our restaurant is a well‑established dining destination known for its modern twist on classic Indonesian cuisine. With a commitment to quality ingredients, innovative dishes, and an inviting atmosphere, we attract a diverse clientele ranging from families to business professionals. The establishment prides itself on fostering a supportive work environment where every team member is encouraged to contribute ideas and grow professionally. By joining our team, you become part of a culture that values hospitality excellence, teamwork, and continuous improvement.

Interested in this position?

Take the next step in your career and apply for this role today.

Apply Now

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