Introduction
The Koordinator Sales Force Mikro is a pivotal role within our dynamic financial services team, focused on driving micro‑business growth through proactive marketing, thorough customer verification, and diligent credit analysis. This position bridges the gap between prospective micro‑entrepreneurs and our financing solutions, ensuring that each client receives personalized support from initial lead generation to post‑disbursement monitoring. Candidates with a high school diploma (SMA/SMK) or equivalent, strong interpersonal communication skills, and a passion for helping small businesses thrive are encouraged to apply.
Responsibilities
- Execute comprehensive marketing activities both online (social media campaigns, digital ads) and offline (community events, local outreach) to generate qualified leads.
- Perform diligent follow‑up on lead data, maintaining an up‑to‑date CRM system and nurturing prospects through the sales funnel.
- Build and sustain strong relationships with customers, acting as the primary point of contact for inquiries and support.
- Collect, verify, and enter detailed consumer data required for credit analysis, including personal identification, business documentation, and financial statements.
- Conduct on‑site surveys of micro‑businesses to confirm the authenticity of documents such as KTP, KK, NPWP, bank statements, and to assess income streams.
- Input and upload comprehensive borrower profiles (demographic, business, collateral, partner, income estimation) into the credit system, and configure appropriate credit and insurance structures.
- Visit client businesses to gather income data, evaluate repayment capacity, and ensure compliance with standard operating procedures (SOPs).
- Obtain and verify collateral documentation, including BPKB checks at Samsat for vehicle guarantees and building surveys to validate land titles (SHM).
- Maintain post‑disbursement monitoring by collecting invoices or proof of fund utilization within three months of loan release.
- Collaborate closely with underwriting, risk, and operations teams to streamline the approval process and mitigate potential defaults.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Open to all genders; no age limit.
- No prior experience required, though a strong willingness to learn and grow in a sales‑focused environment is essential.
- Excellent interpersonal and communication skills, with the ability to convey complex financial concepts in simple terms.
- Proficiency in basic computer applications and comfort with data entry and CRM tools.
- Detail‑oriented mindset for document verification and accurate data handling.
- Self‑motivation and resilience to meet daily targets and adapt to changing market conditions.
- Understanding of sales targets and a results‑driven attitude.
Benefits
- Competitive base salary with performance‑based incentives.
- Comprehensive health and dental coverage.
- Opportunities for professional development, including sales training and certification programs.
- Mentorship from senior sales and credit experts.
- Flexible work schedule with a standard 08:00‑17:00 shift and potential for remote tasks.
- Employee assistance programs and team‑building activities.
- Clear career progression path toward senior sales coordination or credit analysis roles.
About Company
We are a leading micro‑finance institution dedicated to empowering small entrepreneurs across Indonesia. Our mission is to provide accessible, responsible financing solutions that fuel economic growth at the grassroots level. With a robust portfolio of micro‑loans, innovative digital platforms, and a deep commitment to community development, we strive to create a sustainable impact for both our clients and stakeholders. Join our team to be part of a forward‑thinking organization that values integrity, collaboration, and continuous improvement.
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