Introduction
We are seeking a dynamic Sales Executive – Pengembangan Pasar dan Hubungan Pelanggan to join our growing hospitality team. The successful candidate will play a pivotal role in expanding our market presence, cultivating strategic partnerships, and driving revenue growth within the food & beverage (F&B) sector. This is a full‑time position based in Indonesia, offering a vibrant work environment where creativity, analytical thinking, and strong interpersonal skills are highly valued.
Responsibilities
- Identify and develop new business opportunities across corporate accounts, travel agencies, event organizers, and local community groups.
- Conduct thorough market research to monitor local trends, competitor activities, and customer preferences specific to the F&B industry.
- Prepare and deliver persuasive sales presentations, proposals, and contracts that align with client needs and company objectives.
- Maintain and strengthen existing client relationships through regular follow‑ups, feedback collection, and tailored service improvements.
- Collaborate closely with the product development, marketing, and bakery production teams to ensure product offerings meet market demand.
- Analyze sales data, prepare weekly and monthly performance reports, and recommend actionable strategies for continuous improvement.
- Participate in trade shows, exhibitions, and networking events to promote brand visibility and generate leads.
- Support the planning and execution of promotional campaigns, seasonal menus, and special events that drive foot traffic and sales.
- Ensure compliance with company policies, pricing guidelines, and legal regulations in all sales activities.
Requirements
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of proven sales experience, preferably in the hospitality or F&B industry.
- Strong analytical, problem‑solving, and decision‑making abilities.
- Excellent communication and negotiation skills; able to work both independently and as part of a team.
- Good personality, positive attitude, and a customer‑centric mindset.
- Knowledge of local market trends, competitor analysis, and consumer behavior within the F&B sector.
- Basic understanding of pastry and bakery production, including breads, cakes, and desserts.
- Ability to build and maintain relationships with corporate clients, travel agents, event organizers, and community stakeholders.
- All genders are welcome to apply.
- Fluency in Bahasa Indonesia; proficiency in English is a plus.
Benefits
- Competitive salary with performance‑based incentives.
- Health insurance coverage for employee and optional family plans.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Professional development opportunities, including sales training, workshops, and industry certifications.
- Employee discount on all bakery and café products.
- Transportation allowance or company‑provided vehicle for work‑related travel.
- Friendly, collaborative work culture that encourages innovation and career growth.
About Company
Our company is a leading player in Indonesia’s bakery and café market, renowned for delivering high‑quality pastries, breads, and confectionery to both retail consumers and corporate clients. With a commitment to sustainable sourcing, artisanal craftsmanship, and exceptional customer service, we have built a loyal customer base across major cities. Our portfolio includes flagship cafés, catering services for events, and partnerships with hotels and travel agencies. By joining our team, you will contribute to a brand that values creativity, integrity, and continuous improvement while enjoying a supportive environment that fosters professional advancement.
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