Introduction
We are seeking a motivated Telemarketing Specialist to join our fast‑growing sales team in Jakarta. In this role you will be the voice of our company, promoting a range of products and services to prospective customers via telephone and WhatsApp. The ideal candidate is energetic, results‑driven, and comfortable working in a dynamic, target‑oriented environment. This position offers a full‑time schedule from 08:00 to 17:00, with the possibility of career advancement into senior sales or supervisory roles.
Responsibilities
- Conduct outbound calls and WhatsApp messages to introduce company offerings and generate qualified leads.
- Present product features, benefits, and pricing clearly, tailoring the pitch to each prospect’s needs.
- Maintain and update the customer database, ensuring accurate records of interactions, follow‑up actions, and sales outcomes.
- Perform systematic follow‑up calls to nurture leads, address objections, and move prospects through the sales funnel.
- Prepare daily and weekly sales reports, including call logs, conversion rates, and revenue forecasts, for review by the Team Leader.
- Handle inbound inquiries, resolve customer complaints, and provide after‑sales support to enhance satisfaction and retention.
- Collaborate with marketing and product teams to relay market feedback and suggest improvements to scripts and promotional materials.
- Meet or exceed individual and team sales targets, contributing to the overall growth objectives of the organization.
Requirements
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of proven experience in telemarketing, telesales, or a similar outbound sales role.
- Demonstrated ability to sell products or services via phone and WhatsApp, with a track record of meeting sales quotas.
- Clean SLIK OJK record (no negative credit or regulatory issues).
- Excellent verbal communication skills in Bahasa Indonesia; English proficiency is a plus.
- Strong interpersonal skills, with the ability to build rapport quickly and handle objections professionally.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with CRM or sales tracking tools.
- Self‑discipline, time‑management, and the willingness to work on‑site in Jakarta.
- Positive attitude, resilience under pressure, and a genuine passion for helping customers find solutions.
Benefits
- Competitive base salary with performance‑based commissions and bonuses.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Professional development programs, including sales training, communication workshops, and product certification.
- Transportation allowance or company‑provided commuter pass for travel to the Jakarta office.
- Friendly, collaborative workplace culture that encourages innovation and recognizes achievement.
- Opportunities for career progression into senior sales, team lead, or account management positions.
About Company
Our client is a leading Indonesian consumer‑goods and services provider that has been delivering high‑quality products to the market for over a decade. With a strong commitment to customer satisfaction and continuous innovation, the company has built a reputable brand that is trusted by millions across the archipelago. The organization prides itself on fostering a supportive environment where employees are empowered to grow, share ideas, and contribute to the company’s strategic goals. Joining this team means becoming part of a forward‑thinking, results‑focused company that values integrity, teamwork, and excellence.
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