Introduction
We are seeking enthusiastic and professional Waiters and Waitresses to join our dynamic hospitality team. This full‑time role offers an opportunity to work in a vibrant hotel‑restaurant environment, serving a diverse clientele and delivering memorable dining experiences. Candidates who are passionate about hospitality, enjoy interacting with guests, and thrive in fast‑paced settings are encouraged to apply.
Responsibilities
- Warmly greet guests upon arrival, escort them to their tables, and present menus with a courteous demeanor.
- Accurately take food and beverage orders, relay them to the kitchen and bar, and ensure any special requests are communicated clearly.
- Serve dishes and drinks promptly, checking for correct presentation and addressing any immediate guest needs.
- Maintain knowledge of menu items, daily specials, and beverage pairings to provide informed recommendations.
- Handle payment transactions, process bills, and ensure accurate cash handling procedures.
- Monitor table turnover, clear and reset tables efficiently, and uphold a clean and organized dining area.
- Collaborate with kitchen staff, bartenders, and fellow floor team members to ensure smooth service flow.
- Adhere to health, safety, and sanitation standards, including proper food handling and hygiene practices.
- Participate in pre‑service briefings, inventory checks, and post‑service reporting as required.
- Provide exceptional customer service, resolve guest concerns promptly, and uphold the establishment’s hospitality standards.
Requirements
- Gender: Open to all genders.
- Education: Minimum SMA/SMK; certain positions may prefer D3 or S1 in relevant fields.
- Experience: At least 1–2 years in a similar waiter/waitress role; fresh graduates are welcome for Daily Worker positions.
- Age: Maximum age limit as per company policy.
- Strong communication skills with a genuine hospitality mindset.
- Professional, tidy appearance and a positive attitude.
- Ability to work both independently and as part of a team.
- Willingness to work rotating shifts, including weekends and public holidays.
- Disciplined, honest, and responsible work ethic.
- Proficiency in basic food and beverage service techniques.
Benefits
- Competitive salary with performance‑based incentives.
- Meal allowance and complimentary staff meals during shifts.
- Health insurance and occupational safety coverage.
- Opportunities for professional development, training, and career advancement within the hospitality group.
- Uniform provision and regular grooming allowances.
- Paid leave, including annual, sick, and maternity/paternity leave.
- Team building activities and employee recognition programs.
About Company
Our company is a well‑established hospitality brand operating a portfolio of upscale hotels and restaurants across the region. We pride ourselves on delivering world‑class service, innovative culinary concepts, and a warm, welcoming atmosphere for every guest. With a commitment to employee growth and a culture that values teamwork, integrity, and excellence, we provide an inspiring workplace where staff can thrive and contribute to the continued success of our brand.
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