Introduction
We are seeking a motivated Staf Penagihan to join our regional collection team in the Tanjung Jabung Barat area. This role is integral to our financial operations, ensuring timely and accurate collection of outstanding receivables from clients and partners. As part of a dynamic logistics and supply‑chain organization, you will work closely with sales, accounting, and field personnel to support the company’s cash‑flow health and maintain strong customer relationships.
Responsibilities
- Conduct field visits to customers and partners within the assigned territory to collect payments and settle outstanding invoices.
- Verify the accuracy of payment amounts, reconcile receipts with invoicing records, and report any discrepancies to the finance department.
- Maintain up‑to‑date records of collection activities in the company’s ERP system, ensuring data integrity and timely reporting.
- Negotiate payment plans with clients who experience temporary cash‑flow challenges, while adhering to company policies and credit terms.
- Collaborate with the sales team to identify potential risks of delinquency and propose proactive solutions.
- Provide regular feedback to management on collection trends, customer concerns, and opportunities for process improvement.
- Ensure compliance with all relevant legal and regulatory requirements, including proper handling of cash and documentation.
- Represent the company professionally during on‑site visits, building trust and reinforcing brand reputation.
- Utilize a personal motor vehicle and a valid SIM C to travel efficiently across the assigned region.
Requirements
- Maximum age of 35 years.
- Minimum education: SMA/SMK or equivalent; fresh graduates are welcome.
- Strong familiarity with the Tanjung Jabung Barat area, including local road networks and key business districts.
- Own a reliable motor vehicle and possess a valid SIM C driving license.
- Excellent communication and interpersonal skills, with the ability to negotiate and resolve payment issues diplomatically.
- High level of accuracy and attention to detail when handling financial documents.
- Basic proficiency with computer applications such as Microsoft Office and experience with ERP or collection software is a plus.
- Integrity, reliability, and a self‑driven attitude to meet collection targets.
Benefits
- Competitive base salary aligned with the regional minimum wage (UMK).
- Performance‑based incentives and bonuses.
- Comprehensive health coverage through BPJS Kesehatan.
- Employment security benefits via BPJS Ketenagakerjaan.
- Clear career progression pathways with opportunities for promotion to senior collection or supervisory roles.
- Standard work schedule: Monday to Saturday, 08:00 – 17:00.
- Supportive team environment with regular training and development programs.
About Company
Our company is a leading provider of logistics, distribution, and supply‑chain solutions in Central Sumatra. With a strong focus on operational excellence and customer satisfaction, we serve a diverse portfolio of clients ranging from retail chains to industrial manufacturers. Our regional offices in Tanjung Jabung Barat act as critical hubs for coordinating collection activities, ensuring that our partners receive reliable service while we maintain healthy financial performance. We pride ourselves on fostering a culture of teamwork, continuous improvement, and ethical business practices.
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