Introduction
We are seeking a dynamic and motivated Staf Operasional Outlet Penjualan to join our fast‑growing retail team. This role is essential for delivering an exceptional customer experience, maintaining a well‑organized sales floor, and ensuring that daily operations run smoothly. The successful candidate will be a friendly, detail‑oriented professional who thrives in a high‑energy environment and is committed to meeting sales targets while upholding the highest standards of store presentation and safety.
Responsibilities
- Greet and assist customers promptly, providing product information and recommendations that meet their needs.
- Drive sales by actively promoting products, upselling complementary items, and achieving individual and store‑wide targets.
- Arrange merchandise displays according to visual merchandising guidelines, ensuring that promotional materials are current and eye‑catching.
- Monitor inventory levels, receive deliveries, perform stock counts, and coordinate with the back‑office to maintain optimal product availability.
- Perform cash‑register duties accurately, process payments, issue receipts, and reconcile daily cash drawers.
- Maintain a clean, orderly, and safe outlet environment, including regular sanitation of shelves, fitting rooms, and common areas.
- Execute opening and closing procedures, including security checks, cash handling, and equipment shutdown.
- Prepare and submit daily operational reports covering sales, stock discrepancies, and customer feedback.
- Implement in‑store promotions, product launches, and seasonal campaigns, ensuring all staff are briefed on key messages.
- Safeguard merchandise and store assets by following loss‑prevention protocols and reporting any suspicious activity.
- Adhere strictly to company Standard Operating Procedures (SOPs) and contribute ideas for continuous improvement.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age: up to 23 years old.
- Gender: Female (as specified by the posting).
- At least 1 year of experience in a retail or outlet environment.
- Strong communication skills and a customer‑centric attitude.
- High level of accuracy in cash handling and inventory management.
- Ability to follow procedures diligently and work within a disciplined SOP framework.
- Proactive problem‑solving skills, especially in addressing customer needs and resolving complaints.
- Basic computer literacy for POS systems and report generation.
- Flexibility to work a rotating schedule, Monday through Sunday, from 08:00 to 21:00.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health insurance coverage after a probationary period.
- Opportunities for career advancement within a rapidly expanding retail chain.
- Employee discount on all store merchandise.
- Paid leave, including annual vacation and sick days.
- Training programs focused on sales techniques, product knowledge, and customer service excellence.
- Supportive team environment with regular team‑building activities.
About Company
Our company is a leading player in the consumer goods sector, operating a network of modern retail outlets across the region. We specialize in high‑quality, locally sourced products ranging from everyday essentials to premium lifestyle items. Our mission is to provide an accessible, enjoyable shopping experience while fostering community engagement and sustainable business practices. By joining our team, you will be part of a vibrant culture that values innovation, integrity, and the professional growth of every employee.
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