Introduction
The Steward Layanan Kebersihan Hotel is a vital member of our hospitality team, responsible for maintaining the highest standards of cleanliness and hygiene throughout the property. In a fast‑paced hotel environment, the steward ensures that guest areas, back‑of‑house facilities, and service stations are spotless, safe, and inviting. This position offers a rewarding opportunity for individuals who are detail‑oriented, collaborative, and thrive under pressure, while contributing directly to an exceptional guest experience.
Responsibilities
- Maintain cleanliness of lobby, corridors, dining areas, and guest rooms by sweeping, mopping, and polishing floors.
- Collect, sort, and dispose of waste according to hotel environmental and safety policies.
- Assist the housekeeping department with linen handling, room turnover, and inventory replenishment.
- Ensure all public restrooms are stocked with toiletries, paper products, and are sanitized regularly.
- Monitor and report any maintenance issues, broken equipment, or safety hazards to the supervisor promptly.
- Prepare and set up service stations for food and beverage operations, including cleaning trays, utensils, and equipment.
- Support event and banquet teams by cleaning venues before, during, and after functions.
- Adhere to hotel standard operating procedures (SOPs) for infection control, especially during high‑traffic periods.
- Work efficiently under tight schedules, especially during peak check‑in/check‑out times and large gatherings.
- Collaborate with other departments—front desk, kitchen, maintenance—to ensure seamless operations and guest satisfaction.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age: No upper limit; candidates should be physically capable of performing cleaning duties.
- Gender: Open to all genders.
- At least 1 year of experience in hotel cleaning, housekeeping, or a related service role.
- Strong communication skills and the ability to follow instructions accurately.
- Honest, reliable, and accountable with a proven track record of punctuality.
- Demonstrated ability to work both independently and as part of a team.
- Resilience to work under pressure, especially during busy periods or special events.
- Basic knowledge of food and beverage service etiquette is an advantage.
- Physical stamina to stand, lift, and move cleaning equipment for extended periods.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Health and dental insurance coverage after a probationary period.
- Paid annual leave, sick leave, and public holidays.
- Opportunities for professional development, including in‑house training and certification programs.
- Uniform and necessary cleaning equipment provided by the hotel.
- Employee meals and discounts on hotel services such as dining and spa treatments.
- Safe, inclusive, and supportive work environment that values diversity.
About Company
Our hotel is a leading hospitality brand in the region, renowned for delivering personalized service, modern amenities, and unforgettable experiences to both leisure and business travelers. With a commitment to sustainability and community engagement, we continuously invest in our staff through training, career advancement pathways, and a culture that celebrates teamwork and excellence. Joining our team means becoming part of a dynamic organization that values each employee’s contribution to the overall guest experience.
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