Introduction
Amartha, a leading micro‑finance platform in Indonesia, is expanding its field operations in the Karangtengah area of Cianjur. We are seeking enthusiastic and driven individuals to join our team as Business Partner – Staff Lapangan. This role is pivotal in connecting underserved households with capital‑access programs, fostering economic empowerment, and ensuring the smooth execution of loan‑related activities on the ground.
The ideal candidate will thrive in a dynamic, community‑focused environment, possess strong interpersonal skills, and be comfortable traveling daily to meet potential borrowers. Whether you are a recent graduate or a seasoned field professional, this position offers a clear pathway for growth within Amartha’s mission‑driven organization.
Responsibilities
- Identify and engage prospective borrowers in the local community, presenting Amartha’s loan products and explaining eligibility criteria.
- Conduct in‑depth household economic assessments to determine creditworthiness and tailor financing solutions.
- Perform on‑site surveys, collect documentation, and analyze the feasibility of loan applications in accordance with internal policies and regulatory standards.
- Maintain accurate records of client interactions, application status, and follow‑up actions using Amartha’s digital management system.
- Facilitate regular follow‑up visits to existing borrowers, providing guidance on repayment schedules, financial literacy, and business development.
- Coordinate with the central underwriting team to expedite approval processes and resolve any discrepancies.
- Execute timely collection activities, including reminder calls, visits, and negotiation of repayment plans, while upholding a respectful and supportive approach.
- Report weekly field performance metrics, challenges, and success stories to the regional supervisor.
- Promote Amartha’s brand values in the community, acting as a trusted liaison between the organization and its clients.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age between 18 and 30 years.
- All genders are welcome; female candidates are preferred for community engagement.
- Possession of a valid personal vehicle for daily field visits.
- Strong personal integrity, honesty, attention to detail, and disciplined work ethic.
- Excellent communication skills, both verbal and written, with the ability to build rapport quickly.
- Resilience and adaptability to work independently in varying field conditions.
- No prior experience required; however, any background in sales, community outreach, or micro‑finance is advantageous.
- Proficiency with basic digital tools (smartphone, data entry applications) for reporting and analysis.
Benefits
- Competitive base salary starting from IDR 3.5 million per month, plus performance‑based incentives.
- Annual THR (religious holiday allowance) and quarterly bonuses tied to achievement of targets.
- Clear career progression with opportunities to advance into team leader or supervisory roles.
- Permanent employment status after successful probation, providing job stability.
- Employee loan program with preferential rates to support personal financial needs.
- Continuous learning and development programs, including workshops on financial literacy and field management.
- Company‑provided mess (shared accommodation) near the work site to reduce commuting time.
- Health and safety coverage, as well as regular team‑building activities.
- Additional perks such as mobile phone allowance, fuel reimbursement, and recognition awards.
About Company
Founded in 2010, Amartha has become a trusted name in Indonesia’s micro‑finance ecosystem, leveraging technology to bridge the gap between small‑scale entrepreneurs and capital providers. By partnering with local field staff, Amartha ensures that underserved households receive tailored financial products, professional guidance, and ongoing support. Our mission is to empower millions of Indonesians to build sustainable livelihoods, reduce poverty, and contribute to inclusive economic growth.
Operating across multiple provinces, Amartha emphasizes transparency, responsible lending, and community impact. We invest heavily in our people, offering robust training, mentorship, and a culture that celebrates collaboration and innovation. Joining Amartha means becoming part of a purpose‑driven organization where your daily efforts directly translate into tangible improvements in people’s lives.
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