Busser (Waiter/Server) – Team Member

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You Love Mee Mataram

Kota Mataram Nusa Tenggara Barat Active until 01 Jun 2026
Rp 2.000.000 - Rp 3.200.000 FULL TIME

Introduction

We are seeking enthusiastic and reliable individuals to join our front‑of‑house team as Busser (Waiter/Server) – Team Members. This entry‑level position is perfect for fresh graduates or anyone looking to start a rewarding career in the hospitality industry. Our restaurant prides itself on delivering exceptional dining experiences, and our busser staff play a vital role in maintaining a clean, efficient, and welcoming environment for every guest.

Responsibilities

  • Prepare and clear tables promptly, ensuring a tidy dining area throughout service hours.
  • Assist servers by delivering food and beverages to guests in a courteous and timely manner.
  • Refill water glasses, replenish napkins, condiments, and other table settings as needed.
  • Maintain cleanliness of the dining room, including sweeping, mopping, and spot‑cleaning tables and chairs.
  • Support kitchen staff by removing used dishes, silverware, and glassware to the dishwashing area.
  • Monitor the dining floor for any hazards or spills and address them immediately to ensure guest safety.
  • Collaborate closely with servers, hosts, and kitchen crew to coordinate smooth service flow.
  • Adhere to all health, safety, and hygiene standards, including proper handling of food and cleaning chemicals.
  • Provide friendly and professional assistance to guests, answering basic questions about menu items when appropriate.
  • Participate in pre‑shift briefings and post‑shift debriefings to share feedback and improve service quality.

Requirements

  • Honest, responsible, and dependable attitude.
  • Minimum education: High school diploma (SMA/SMK) or equivalent.
  • No prior experience required; fresh graduates are welcome.
  • Ability to work effectively in a fast‑paced team environment.
  • Strong communication and interpersonal skills.
  • Flexibility to work Monday through Saturday, 08:00 – 17:00.
  • Physical stamina to stand, walk, and lift up to 25 kg during shifts.
  • Basic knowledge of food and beverage service etiquette is a plus.
  • Open to all genders; we value diversity and inclusion.

Benefits

  • Competitive hourly wage with regular performance reviews.
  • Opportunities for career advancement into server, supervisor, or managerial roles.
  • Comprehensive on‑the‑job training covering service standards, safety protocols, and customer care.
  • Meal discounts while on duty.
  • Paid sick leave and statutory holidays.
  • Employee recognition programs and team‑building events.
  • Health and safety insurance coverage.

About Company

Our restaurant is a well‑established dining venue known for its vibrant atmosphere, high‑quality cuisine, and commitment to exceptional service. Located in a bustling commercial district, we attract a diverse clientele ranging from business professionals to families and tourists. Our mission is to create memorable moments for every guest through attentive service, delicious food, and a clean, inviting environment. We invest in our people, offering continuous training and a supportive workplace culture where teamwork and personal growth are celebrated.

Interested in this position?

Take the next step in your career and apply for this role today.

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