Introduction
Home Credit Indonesia is seeking enthusiastic and customer‑focused individuals to join our retail sales team as Crew Toko – Bagian Penjualan in the Rembang area. This position is based in a fixed store location where you will act as the primary point of contact for customers looking to use Home Credit financing solutions for their purchases. The role offers a dynamic environment with clear pathways for professional growth, competitive earnings, and a supportive corporate culture.
Responsibilities
- Promote and explain Home Credit Indonesia’s payment and financing products to store visitors.
- Guide customers through the application and approval process, ensuring a smooth and compliant transaction.
- Utilize personal Android smartphone and social media platforms to create engaging content that raises awareness of HCI financing options.
- Maintain accurate sales records, update daily transaction logs, and report key performance metrics to store management.
- Provide exceptional post‑sale support, answering follow‑up questions and assisting with any issues that arise during the repayment period.
- Collaborate with the store’s merchandising team to display promotional materials and ensure product visibility aligns with brand standards.
- Participate in regular training sessions and product knowledge workshops to stay current with new offerings and regulatory changes.
- Uphold the store’s visual standards, including wearing the provided uniform and displaying the company ID card at all times.
Requirements
- Age between 18 and 35 years (maximum 40 years is acceptable for experienced candidates).
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Either prior sales experience or a fresh graduate with a strong desire to learn and grow in retail finance.
- Professional appearance and excellent interpersonal skills.
- Own a functional Android smartphone for social media promotion and internal communications.
- Ability to work the fixed schedule of 11:00 AM – 8:00 PM, Tuesday through Sunday (no night shifts).
- Basic computer literacy and comfort using point‑of‑sale (POS) systems.
- Strong communication skills in Bahasa Indonesia; proficiency in English is a plus.
Benefits
- Competitive monthly base salary with unlimited performance‑based bonuses.
- Clear career progression path from store crew to supervisory and managerial roles.
- Comprehensive health insurance covering medical, dental, and vision care.
- Ongoing training programs, certifications, and personal development workshops.
- Company‑provided uniform, identification badge, and office facilities.
- Access to employee assistance programs and wellness initiatives.
- Opportunities to earn additional incentives through referral programs and special sales campaigns.
About Company
Home Credit Indonesia is a leading consumer finance provider, part of the global Home Credit Group. Established to bring accessible, transparent, and convenient credit solutions to the Indonesian market, HCI partners with thousands of retail outlets, including supermarkets, electronics stores, and specialty shops. Our mission is to empower everyday consumers to purchase the products they need while paying in manageable installments. With a strong focus on digital innovation, responsible lending, and community engagement, Home Credit Indonesia continues to expand its footprint across the archipelago, fostering financial inclusion and supporting local economies.
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