Introduction
We are seeking a dynamic Pelatih Pengembangan Kompetensi Karyawan (Employee Competency Development Trainer) to join our learning and development team in Jawa Timur. This full‑time position operates Monday through Friday, 08:00‑17:00, and involves both on‑site training sessions and travel to regional offices. The ideal candidate will possess a minimum of a bachelor’s degree, at least two years of relevant experience, and a passion for nurturing talent within a fast‑growing micro‑finance and financial services environment.
Responsibilities
- Conduct comprehensive training needs analyses based on performance evaluations, strategic goals, and feedback from individual business units.
- Design, develop, and continuously update curricula, training modules, handouts, slide decks, and facilitator guides that are engaging, interactive, and aligned with industry best practices.
- Deliver high‑impact classroom and virtual training sessions for new hires and existing staff, utilizing adult‑learning principles and a variety of instructional techniques.
- Measure training effectiveness through post‑session surveys, assessment scores, and on‑the‑job performance metrics, then provide actionable recommendations for improvement.
- Collaborate with internal stakeholders (HR, Operations, Compliance) and external partners (public training providers, subject‑matter experts) to ensure seamless execution of training programs.
- Maintain accurate training records, produce periodic reports for senior management, and track key performance indicators such as completion rates and ROI.
- Support broader employee development initiatives, including the Buddy Program, mentorship schemes, and motivational workshops.
- Travel to various branches across Jawa Timur to conduct on‑site sessions, assess local training gaps, and foster a culture of continuous learning.
Requirements
- Minimum education: S1 (any discipline) with a strong preference for studies in Human Resources, Education, Business Administration, or related fields.
- At least 2 years of proven experience in training, learning & development, or a comparable role, preferably within micro‑finance, multi‑finance, or banking sectors.
- Deep understanding of training design methodologies, instructional design, and adult learning theories.
- Excellent communication and presentation skills, with the ability to engage diverse audiences and simplify complex concepts.
- Proficiency in Microsoft Office suite—especially PowerPoint for content creation, Excel for data analysis, and Word for documentation.
- Strong organizational abilities, detail orientation, and efficient time‑management to handle multiple projects simultaneously.
- Willingness to travel extensively across the region and relocate to Jawa Timur as needed.
- Core competencies:
- Detail‑oriented analysis
- Effective time management
- Exceptional interpersonal communication
- Advanced PowerPoint and Excel skills
- Training evaluation and feedback loops
- Facilitation and instructional delivery
Benefits
- Competitive monthly salary with performance‑based bonuses.
- Comprehensive health insurance covering medical, dental, and vision.
- Professional development allowance for certifications, workshops, and conferences.
- Company‑provided laptop, smartphone, and necessary software tools.
- Paid annual leave, sick leave, and public holidays in accordance with Indonesian labor law.
- Transportation allowance for regional travel and reimbursable business expenses.
- Access to internal mentorship programs and career‑growth pathways within the organization.
About Company
Our client is a leading micro‑finance institution operating across Indonesia, dedicated to providing accessible financial services to underserved communities. With a portfolio that spans micro‑loans, savings products, and financial education, the organization emphasizes sustainable growth, social impact, and employee empowerment. The company fosters an inclusive culture that values innovation, integrity, and continuous learning, making it an ideal environment for professionals passionate about shaping the future workforce.
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