Introduction
We are seeking a detail‑oriented Admin Chanelling Bisnis dan Administrasi to join our dynamic team. The successful candidate will serve as the critical link between our Business Channeling sources and the internal credit processing system, ensuring that every consumer order is accurately recorded, evaluated, and communicated. This role operates within a fast‑paced fintech environment, supporting the end‑to‑end flow of credit applications from initial order capture through to final approval and survey coordination.
Responsibilities
- Follow up on incoming orders from Business Channeling sources, confirming receipt and initiating processing.
- Gather, verify, and complete all consumer and financing‑object data before entering it into the ACCTION system.
- Enter order information received via dicicilaja into the ACCTION platform with a focus on accuracy and timeliness.
- Review credit applications against RAC (Risk Assessment Criteria) results and consumer grading, ensuring compliance with internal underwriting standards.
- Contact applicants to communicate credit decisions, providing clear explanations of approval or next steps.
- Prepare and dispatch survey orders to the Survey Operations Center (SOC) for field verification of collateral and borrower details.
- Coordinate closely with the SHC (Sales & Help Center) team on ongoing consumer orders to guarantee seamless hand‑over and status updates.
- Authority: Execute data entry of customer records, process credit applications according to RAC and grading outcomes, inform customers of approval status, and issue survey orders to SOC.
- Maintain organized digital and physical archives, ensuring all documentation is stored according to regulatory and company policies.
- Support continuous improvement initiatives by identifying bottlenecks in the order‑to‑approval workflow and proposing practical solutions.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Up to 31 years old.
- Gender: Open to all genders.
- Experience: Entry‑level – 0+ years of relevant administrative or data‑entry experience.
- Key Skills:
- High level of accuracy and attention to detail.
- Strong administrative and organizational abilities.
- Analytical mindset for assessing credit documentation.
- Proficiency with digital and electronic archiving systems.
- Experience with electronic document input and manual filing.
- Effective communication, both written and verbal, for liaising with customers and internal teams.
- Basic computer literacy, especially with CRM and credit‑processing platforms such as ACCTION.
- Work Schedule: Monday to Saturday, 08:00 – 17:00.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid annual leave and statutory holidays.
- Professional development opportunities, including training on credit analysis and fintech systems.
- Access to a modern office environment equipped with ergonomic workstations.
- Employee assistance program and wellness initiatives.
- Potential for career progression into senior administrative or credit‑analysis roles.
About Company
Our company is a leading fintech organization dedicated to expanding access to responsible credit across Indonesia. We combine cutting‑edge technology with deep market insight to provide fast, transparent, and customer‑centric financing solutions. With a culture that values innovation, integrity, and teamwork, we empower our employees to grow professionally while contributing to the financial well‑being of millions of consumers. Join us and be part of a forward‑thinking team that is shaping the future of digital finance.
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