Introduction
We are seeking a dynamic Officer Kredit Marketing Surveyor to join our growing team in Ciputat, serving the greater Jabodetabek region. This role is pivotal in driving the acquisition and retention of credit customers for our multifinance portfolio. The ideal candidate will be a proactive communicator with a solid educational background and a passion for delivering exceptional service to both existing and new clients.
Responsibilities
- Promote and sell the company’s credit products to existing customers and prospect new clients through various distribution channels.
- Collect initial customer data, verify information, and prepare complete documentation for credit applications.
- Coordinate with the underwriting team to monitor the progress of each credit application and provide timely updates to dealers and customers.
- Communicate credit decisions, repayment schedules, payment locations, and any other critical information to borrowers.
- Maintain accurate records of all interactions, orders, and documentation in the company’s CRM system.
- Collaborate closely with sales, marketing, and operations teams to ensure seamless processing of orders and to identify cross‑selling opportunities.
- Conduct on‑site visits to dealers and customers when required to verify information and build strong relationships.
- Provide feedback to product development teams about market trends, customer needs, and competitive offerings.
- Adhere to all regulatory and internal compliance standards related to credit underwriting and data privacy.
- Participate in weekly performance reviews and contribute ideas for continuous improvement of the credit sales process.
Requirements
- Minimum education: D3/D4 (Associate or Bachelor’s degree) in Business, Finance, Economics, or a related field.
- Maximum age: 29 years.
- All genders are encouraged to apply.
- Valid personal vehicle and an active SIM C (motorcycle license) for on‑field visits.
- Strong understanding of multifinance business processes, including credit assessment and risk management.
- Excellent communication and negotiation skills; a professional and courteous telephone and face‑to‑face etiquette.
- Ability to work independently while also thriving in a collaborative team environment.
- Basic proficiency with Microsoft Office Suite and familiarity with CRM software.
- Prior experience in sales, marketing, or credit administration is a plus but not mandatory.
- Availability to work Monday through Saturday, 08:00 – 16:00.
Benefits
- Competitive base salary with performance‑based incentives and commissions.
- Comprehensive health insurance covering medical, dental, and vision care.
- Transport allowance or reimbursement for fuel and vehicle maintenance.
- Professional development budget for training, certifications, and workshops.
- Paid leave entitlement including annual, sick, and maternity/paternity leave.
- Employee recognition programs and quarterly team‑building activities.
- Opportunities for career advancement within a fast‑growing multifinance organization.
About Company
Our company is a leading player in Indonesia’s multifinance sector, offering a diverse range of credit solutions for automotive, consumer goods, and small‑business financing. With a strong presence across the Jabodetabek metropolitan area, we pride ourselves on innovative product design, rigorous risk management, and a customer‑centric approach. Our mission is to empower individuals and businesses to achieve their financial goals through accessible, transparent, and responsible financing options. Joining our team means becoming part of a forward‑thinking organization that values integrity, continuous learning, and community impact.
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