Introduction
We are seeking a professional and enthusiastic Waiter (Restoran – Layanan Pelanggan Profesional) to join our dynamic front‑of‑house team. This role is ideal for candidates who are passionate about delivering exceptional dining experiences, thrive in a fast‑paced hospitality environment, and possess a strong work ethic. The successful applicant will work Monday through Saturday, from 08:00 to 17:00, serving guests in a vibrant restaurant located in Demak. Both male and female candidates are encouraged to apply, provided they meet the educational and age requirements outlined below.
Responsibilities
- Greet guests promptly, present menus, and answer questions about dishes, ingredients, and specials.
- Take accurate food and beverage orders using handheld POS devices or traditional order pads.
- Coordinate with kitchen staff to ensure timely preparation and delivery of dishes.
- Serve meals and drinks with attention to presentation, temperature, and guest preferences.
- Check back with diners to guarantee satisfaction and address any concerns immediately.
- Process payments, issue receipts, and handle cash or electronic transactions securely.
- Maintain a clean, organized, and safe dining area, including setting and resetting tables, polishing silverware, and adhering to hygiene standards.
- Upsell additional items such as desserts, specialty coffees, and promotional packages to increase average ticket value.
- Collaborate closely with fellow wait staff, bartenders, and kitchen personnel to ensure smooth service flow.
- Participate in regular briefings, menu tastings, and training sessions to stay updated on new offerings and service protocols.
Requirements
- Gender: Male or Female (preferably male as indicated, but all qualified applicants are welcome).
- Age: Maximum 28 years.
- Education: Minimum SMK/SMA; D3/D4 education is highly valued.
- Prior experience in food and beverage service is preferred, especially for candidates residing in Demak.
- Demonstrated reliability, honesty, and a meticulous approach to work.
- Strong teamwork orientation with the ability to collaborate effectively under pressure.
- Excellent communication skills in Bahasa Indonesia; proficiency in English is a plus.
- Physical stamina to stand for long periods and carry trays of varying weight.
- Basic mathematical skills for handling cash transactions and calculating bills.
Benefits
- Competitive base salary with performance‑based bonuses.
- Meal allowance or complimentary meals during shifts.
- Uniform provision and regular laundering services.
- Transportation allowance for commuters from Demak and surrounding areas.
- Comprehensive health insurance coverage after the probationary period.
- Opportunities for professional development, including barista and hospitality certification courses.
- Employee recognition programs and quarterly team‑building events.
- Potential for career advancement to senior server, floor supervisor, or restaurant manager roles.
About Company
Our restaurant is a well‑established dining destination in Demak, celebrated for its blend of traditional Indonesian flavors and contemporary culinary techniques. With a commitment to exceptional service, we prioritize a warm, welcoming atmosphere where guests feel like part of the family. Our team is composed of dedicated professionals who share a love for gastronomy, hospitality, and community engagement. By joining us, you become part of a brand that values integrity, continuous improvement, and the personal growth of each employee. If you are eager to contribute to a thriving restaurant that prides itself on quality, teamwork, and guest satisfaction, we invite you to apply today.
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