Introduction
We are seeking a dedicated and enthusiastic Shopkeeper to lead the daily operations of our bustling retail store. This role is perfect for a motivated individual who thrives in a fast‑paced environment, enjoys direct interaction with customers, and is committed to driving sales growth while maintaining the highest standards of honesty, responsibility, and discipline. The successful candidate will be the face of our store, ensuring that every visitor experiences a welcoming atmosphere, clear product information, and swift service.
Responsibilities
- Oversee all store activities from opening to closing, ensuring smooth workflow and adherence to scheduled operating hours (Monday‑Saturday, 08:00‑17:00).
- Maintain optimal inventory levels by monitoring stock, conducting regular counts, and coordinating with suppliers for timely replenishment.
- Implement visual merchandising standards to enhance product visibility, attract foot traffic, and boost impulse purchases.
- Train, supervise, and motivate a small team of sales assistants, fostering a collaborative environment focused on customer satisfaction.
- Handle cash transactions, reconcile daily sales reports, and safeguard store assets in line with company financial policies.
- Resolve customer inquiries and complaints promptly, turning potential issues into positive experiences that encourage repeat business.
- Analyze sales data to identify trends, set realistic targets, and develop promotional strategies that drive revenue growth.
- Ensure compliance with health, safety, and hygiene regulations, conducting routine store inspections and addressing any identified hazards.
- Collaborate with the marketing team to plan in‑store events, seasonal displays, and loyalty programs that increase footfall.
- Prepare weekly and monthly performance reports for senior management, highlighting key achievements and areas for improvement.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Gender: Female (per company policy).
- Age: Open to candidates of any age, with a focus on maturity and professionalism.
- Prior retail or shopkeeping experience is a plus, though fresh graduates with strong interpersonal skills are welcome.
- Core attributes: honesty, responsibility, discipline, and a proactive attitude.
- Strong communication and problem‑solving abilities.
- Basic numeracy skills for cash handling and inventory tracking.
- Proficiency in using point‑of‑sale (POS) systems and standard office software.
- Passion for sales development (Pengembangan Penjualan) and a willingness to learn advanced merchandising techniques.
Benefits
- Competitive salary with performance‑based incentives.
- Health insurance coverage and paid sick leave.
- Opportunities for professional development, including sales and leadership training.
- Employee discount on store merchandise.
- Supportive work environment with a clear path for career advancement.
- Regular team-building activities and recognition programs.
About Company
Our company is a well‑established retailer specializing in a diverse range of consumer goods, from everyday essentials to seasonal fashion items. With a strong presence in the local market, we pride ourselves on delivering quality products at affordable prices while fostering a community‑focused shopping experience. We invest heavily in staff development, believing that a knowledgeable and motivated team is the cornerstone of customer loyalty and business growth. Join us and become part of a dynamic organization that values integrity, innovation, and the personal growth of every employee.
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