Introduction
We are seeking a professional and personable Front Office Receptionist (Staf Resepsionis Front Office) to become the first point of contact for our guests, clients, and visitors. This pivotal role ensures that every interaction reflects the company’s commitment to excellent service, efficiency, and a welcoming atmosphere. The ideal candidate will be a confident, well‑presented female professional under 30 years of age, capable of handling administrative tasks, managing communications, and supporting the daily operations of the office with poise and reliability.
Responsibilities
- Greet and welcome all visitors, clients, and vendors in a courteous and friendly manner.
- Manage the front‑desk phone system, route calls, take messages, and respond to inquiries promptly.
- Maintain a tidy and organized reception area, ensuring promotional materials and signage are up‑to‑date.
- Schedule and coordinate meeting rooms, handle reservation requests, and prepare necessary equipment for presentations.
- Perform basic administrative duties such as data entry, filing, and document scanning using Microsoft Office tools.
- Create simple graphics and visual aids for internal communications and visitor information using Canva.
- Process incoming and outgoing mail, courier services, and package deliveries.
- Assist the HR and Finance departments with onboarding paperwork, attendance tracking, and expense reporting.
- Maintain accurate visitor logs, issue visitor badges, and ensure compliance with security protocols.
- Provide support during high‑traffic periods, demonstrating the ability to work under pressure while maintaining attention to detail.
- Collaborate with other front‑office staff to improve service standards and streamline workflows.
Requirements
- Female candidates, maximum age of 29 years.
- Minimum education: SMA/SMK or equivalent.
- Proficient computer skills, with strong command of Microsoft Excel and Canva; familiarity with word processing and email applications is essential.
- Excellent verbal and written communication skills in Bahasa Indonesia; English proficiency is a plus.
- Professional appearance and a polished demeanor that reflects the company’s brand image.
- Demonstrated ability to be friendly, meticulous, honest, and accountable in all tasks.
- Resilience to work under tight deadlines and high‑stress situations while maintaining composure.
- Good physical and mental health, capable of standing for extended periods and handling occasional lifting of light items.
- Strong interpersonal skills, with a natural inclination to assist and resolve guest concerns quickly.
- Team‑oriented mindset with a willingness to learn and adapt to evolving office technologies.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid annual leave, sick leave, and public holiday allowances.
- Opportunities for professional development, including training in advanced office software and customer service excellence.
- Friendly and collaborative work environment that values employee well‑being.
- Employee assistance program for mental and spiritual health support.
- Access to on‑site amenities such as a breakroom, coffee station, and wellness activities.
About Company
Our company is a leading player in the hospitality and service industry, dedicated to delivering high‑quality experiences to clients and partners. With a reputation built on reliability, innovation, and a people‑first philosophy, we continuously invest in our workforce to foster growth and career advancement. By joining our team, you will be part of a dynamic organization that values diversity, encourages creativity, and recognizes the essential role of front‑office staff in shaping our brand’s first impression.
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