Introduction
We are seeking enthusiastic and reliable Crew Staff Members to join our fast‑growing Food & Beverage (F&B) operations. This role is ideal for individuals who thrive in a dynamic environment, enjoy direct customer interaction, and possess a strong knack for handling cash, orders, and service logistics. The position offers a supportive team atmosphere and the chance to develop valuable hospitality skills while contributing to the success of our bustling branch.
Responsibilities
- Operate as a cashier, taking orders, processing payments, and ensuring accurate transaction records.
- Assist waitstaff and bar personnel with table setup, order delivery, and clearing, maintaining a clean and welcoming dining area.
- Perform routine inventory checks, restocking supplies, and reporting shortages to the supervisor.
- Handle guest inquiries and complaints with professionalism, turning challenges into positive experiences.
- Maintain compliance with health, safety, and food‑handling regulations at all times.
- Support opening and closing procedures, including cash reconciliation, equipment checks, and end‑of‑day reporting.
- Collaborate with kitchen and front‑of‑house teams to ensure seamless service flow during peak hours.
- Participate in regular training sessions to stay updated on menu changes, promotional offers, and service standards.
Requirements
- Gender: Female (as specified) – candidates of any gender may be considered based on local labor regulations.
- Age: Maximum 25 years old.
- Education: Minimum SMA/SMK (high school) or equivalent; D3/D4 preferred for administrative support roles.
- Experience: At least 0–1 year in the F&B industry, preferably as a cashier, waiter, or bar assistant.
- Strong numerical ability and attention to detail for cash handling and inventory tracking.
- Excellent communication skills, both verbal and written, in Bahasa Indonesia and basic English.
- Physical agility and the ability to stand for extended periods during shift hours.
- Willingness to be assigned to any designated branch location.
- Basic computer literacy for point‑of‑sale (POS) systems and administrative tasks.
Benefits
- Competitive hourly wage with performance‑based incentives.
- Meal allowance and discounts on all on‑site menu items.
- Health insurance coverage after a probationary period.
- Opportunities for career advancement into supervisory or managerial positions.
- Paid leave, including annual leave, sick leave, and public holidays.
- Comprehensive training programs covering customer service excellence, cash management, and food safety.
- Friendly, multicultural work environment with regular team‑building activities.
About Company
Our company is a leading player in the Indonesian hospitality sector, operating a network of popular cafés, casual‑dining restaurants, and vibrant bar concepts across major cities. With a commitment to quality, innovation, and community engagement, we strive to deliver memorable dining experiences that keep guests coming back. As we expand our footprint, we invest heavily in employee development, ensuring that every team member has the tools and support needed to grow professionally while contributing to the brand’s continued success.
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