Introduction
We are seeking a motivated and courteous Waitress Restaurant Service Specialist to join our dynamic team in a fast‑paced dining environment. This role is ideal for individuals who are passionate about delivering exceptional guest experiences, thrive in a collaborative setting, and are eager to develop their career in the hospitality industry. Our restaurant prides itself on high‑quality food, attentive service, and a welcoming atmosphere that keeps customers returning.
Responsibilities
- Greet guests promptly, present menus, and provide detailed explanations of daily specials and beverage selections.
- Take accurate food and drink orders using handheld POS systems, ensuring any dietary restrictions or special requests are clearly communicated to the kitchen.
- Serve meals and beverages efficiently, adhering to proper plating and presentation standards while monitoring table conditions for timely refills and clean‑up.
- Maintain a clean and organized work station, including resetting tables, polishing utensils, and ensuring dining areas meet health‑safety regulations.
- Collaborate closely with kitchen staff, bussers, and fellow servers to synchronize service flow during peak hours.
- Handle cash, credit card transactions, and generate accurate bills, following company policies for cash handling and record‑keeping.
- Address customer inquiries, resolve minor complaints, and escalate complex issues to management while maintaining a positive and professional demeanor.
- Participate in regular training sessions on menu knowledge, food safety, and customer service best practices.
- Assist with inventory checks, restocking of service items, and reporting of any equipment malfunctions.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Up to 25 years old.
- Gender: Female (as specified by the hiring policy).
- Experience: Prior experience in a restaurant, café, or catering environment is preferred but not mandatory.
- Core Skills: Strong interpersonal and communication abilities, attention to detail, and a genuine passion for hospitality.
- Personal Traits: Reliable, honest, hardworking, and able to work effectively in a team‑oriented setting.
- Availability: Full‑time schedule, Monday through Saturday, 08:00 – 17:00.
- Additional Skills: Basic knowledge of food and beverage service, ability to multitask under pressure, and proficiency with POS technology.
Benefits
- Competitive hourly wage with performance‑based incentives.
- Comprehensive training program and opportunities for career advancement within the hospitality group.
- Meal allowances during shifts and employee discounts on menu items.
- Health and safety compliance, including regular sanitation briefings and protective equipment.
- Paid leave, including annual leave and sick days in accordance with local labor regulations.
- Friendly work environment that encourages teamwork, mutual respect, and continuous learning.
About Company
Our establishment is a well‑known dining destination that combines contemporary culinary techniques with locally sourced ingredients. With a commitment to excellence, we have earned a reputation for consistent quality and outstanding service. Our team is comprised of dedicated professionals who share a common goal: to create memorable experiences for every guest who walks through our doors. By joining us, you become part of a forward‑thinking organization that values employee growth, innovation, and a culture of hospitality.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now