Introduction
We are seeking a dynamic Telemarketing Professional to join our fast‑growing sales team and drive the promotion of our flagship food and beverage (F&B) products. This full‑time position offers the chance to engage with a diverse customer base, develop persuasive communication skills, and contribute directly to the company’s revenue growth. The ideal candidate will thrive in a bustling environment, enjoy teamwork, and have a genuine passion for the F&B industry.
Responsibilities
- Conduct outbound calls to prospective and existing clients, presenting product features, pricing, and promotional offers.
- Follow up on inbound inquiries, providing accurate information and converting interest into sales.
- Maintain a high level of product knowledge to answer technical questions and recommend suitable solutions.
- Track and document all interactions in the CRM system, ensuring data integrity and timely follow‑up.
- Meet or exceed daily, weekly, and monthly call and sales targets set by management.
- Collaborate closely with the marketing and logistics teams to coordinate promotions, deliveries, and after‑sales support.
- Participate in regular training sessions and role‑playing exercises to sharpen persuasive techniques and stay updated on industry trends.
- Provide feedback on customer objections and market conditions to help refine sales scripts and product positioning.
- Adhere to company policies regarding call etiquette, data privacy, and compliance with relevant regulations.
Requirements
- Minimum education: High School (SMA) / SMK or equivalent.
- Age: 20‑30 years old (female candidates preferred, but all genders are welcome).
- At least 1 year of proven telemarketing or sales experience, preferably within the F&B sector.
- Excellent verbal communication skills in Bahasa Indonesia, with a clear and friendly tone.
- Strong interpersonal abilities and the capacity to work effectively in a team environment.
- Demonstrated ability to handle objections, negotiate, and close sales confidently.
- Proficiency with basic computer applications and CRM software.
- Availability to work Monday through Saturday, 08:00 – 17:00.
- Passion for food and beverage trends, with a desire to stay informed about market developments.
Benefits
- Competitive base salary with performance‑based commissions.
- Monthly bonuses tied to sales achievements.
- Comprehensive health insurance covering medical, dental, and vision.
- Paid time off, including annual leave and public holidays.
- Professional development programs, including sales workshops and product training.
- Opportunities for career advancement within a rapidly expanding organization.
- Employee discounts on all company‑owned F&B products.
- Supportive work environment with regular team‑building activities.
About Company
Our company is a leading distributor of premium food and beverage brands across the region, known for its commitment to quality, innovation, and customer satisfaction. With a portfolio that includes both well‑established household names and exciting new entrants, we serve a wide network of retailers, restaurants, and catering services. Our mission is to bring delicious, high‑quality products to consumers while fostering a culture of excellence and continuous improvement among our employees. Joining our team means becoming part of a forward‑thinking organization that values initiative, collaboration, and the growth of its people.
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