Introduction
Amartha, a leading micro‑finance institution in Indonesia, is seeking a motivated Business Partner – Staff Lapangan to join our dynamic team in the Sumedang (Cimalaka) area. This field‑based role focuses on expanding our loan portfolio by engaging with potential borrowers, supporting household economic development, and ensuring timely loan repayment. The position offers a competitive base salary, performance incentives, and a clear pathway to leadership within the organization.
Responsibilities
- Identify and prospect new micro‑entrepreneurial customers within the designated territory, presenting Amartha’s capital‑granting programs and encouraging enrollment.
- Conduct on‑site economic coaching for member households, helping them develop budgeting skills, improve cash‑flow management, and plan for sustainable growth.
- Perform detailed field surveys and feasibility analyses on loan applications, ensuring compliance with Amartha’s underwriting guidelines, risk‑assessment criteria, and internal policies.
- Prepare clear, data‑driven reports on applicant creditworthiness, market potential, and socio‑economic impact for senior underwriting teams.
- Execute the full loan collection cycle, including reminder calls, in‑person visits, and negotiation of repayment plans, while maintaining respectful relationships with borrowers.
- Maintain accurate daily logs of activities, customer interactions, and geographic coverage using the company’s mobile CRM platform.
- Collaborate closely with regional supervisors, finance officers, and training coordinators to continuously improve service delivery and achieve quarterly targets.
- Represent Amartha at community events, local business fairs, and farmer gatherings to strengthen brand visibility and trust.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age between 18 and 30 years (maximum 33 years is acceptable).
- Both male and female candidates are welcome; female applicants are preferred.
- Own reliable transportation (motorcycle or car) for daily field visits.
- Strong personal integrity, honesty, attention to detail, and disciplined work habits.
- Excellent communication skills in Bahasa Indonesia; ability to build rapport with diverse community members.
- Resilience and toughness to work independently in rural environments and handle challenging repayment situations.
- No prior experience required, though previous exposure to sales, community outreach, or micro‑finance is a plus.
- Basic digital literacy for using mobile data collection tools and reporting software.
Benefits
- Competitive base salary starting from IDR 3.5 million per month, plus performance‑based incentives.
- Annual THR (religious holiday allowance) and additional bonus schemes tied to collection and portfolio growth.
- Clear career progression with opportunities to advance to team leader or regional supervisor roles.
- Permanent employment status after successful probation.
- Employee loan program with preferential rates for personal and family needs.
- Continuous learning initiatives, including workshops on financial literacy, digital tools, and leadership development.
- Company‑provided mess accommodation to ensure safe and convenient housing during field assignments.
- Health insurance coverage, transportation allowance, and regular team‑building activities.
About Company
Amartha was founded with the mission to empower Indonesia’s underserved micro‑entrepreneurs by providing affordable financing and capacity‑building support. Operating across dozens of districts, Amartha leverages a blend of technology and grassroots outreach to create sustainable economic impact. The organization’s innovative peer‑to‑peer lending platform connects social investors with borrowers, while its field staff play a crucial role in verifying creditworthiness, delivering financial education, and fostering trust within local communities. By joining Amartha, you become part of a purpose‑driven team dedicated to reducing poverty, promoting gender equality, and driving inclusive growth throughout the archipelago.
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