Introduction
We are seeking a dynamic Sales Representative – Customer Relationship Specialist to join our growing team. This role is ideal for a motivated individual who thrives in a fast‑paced environment and enjoys building lasting relationships with clients. As the frontline ambassador of our brand, you will play a pivotal part in driving sales growth, enhancing customer satisfaction, and representing our company’s values of professionalism, adaptability, and teamwork.
Responsibilities
- Identify, prospect, and engage new customers through cold‑calling, networking events, and digital outreach.
- Maintain and deepen relationships with existing clients, ensuring a high level of satisfaction and repeat business.
- Conduct comprehensive needs analyses to recommend tailored product solutions that meet or exceed client expectations.
- Prepare and deliver compelling sales presentations, product demonstrations, and proposals.
- Negotiate contracts and pricing, ensuring mutually beneficial agreements while adhering to company policies.
- Achieve or surpass monthly and quarterly sales targets set by the sales management team.
- Track sales activities, pipeline progress, and customer interactions using the CRM system, providing accurate forecasts and reports.
- Collaborate closely with marketing, product development, and customer support teams to relay market feedback and improve service offerings.
- Stay up‑to‑date with industry trends, competitor activities, and emerging market opportunities to maintain a competitive edge.
- Participate in regular training sessions, workshops, and team meetings to continuously improve sales techniques and product knowledge.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Gender: Female candidates are preferred for this posting.
- Age: Up to 24 years old.
- Experience: No prior experience required; however, internships or volunteer work in sales or customer service are a plus.
- Analytical thinking: Ability to assess customer needs and market data to formulate effective sales strategies.
- Adaptability: Comfortable working in a rapidly changing environment and learning new product lines quickly.
- Communication skills: Excellent verbal and written communication in Bahasa Indonesia and, preferably, basic English.
- Professional demeanor: Strong work ethic, punctuality, and a polished appearance that reflects the company’s brand.
- Team player: Demonstrated ability to collaborate effectively with colleagues across departments.
- Technical proficiency: Basic computer skills, familiarity with Microsoft Office, and willingness to learn CRM software.
Benefits
- Competitive base salary with performance‑based commissions.
- Comprehensive health insurance covering medical, dental, and vision care.
- Paid time off, including annual leave, sick days, and national holidays.
- Professional development opportunities, including sales training workshops and mentorship programs.
- Supportive work environment with a clear career progression path.
- Company‑provided transportation allowance and meals during work hours.
- Team building activities, quarterly outings, and recognition awards.
About Company
Our company is a leading player in the consumer goods sector, delivering high‑quality products to a diverse customer base across the region. With a strong commitment to innovation, sustainability, and community engagement, we have built a reputation for excellence and reliability. Our collaborative culture encourages every employee to contribute ideas, take ownership of projects, and grow alongside the business. Join us and become part of a forward‑thinking organization where your contributions are valued and your career can flourish.
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