Introduction
We are seeking enthusiastic and results‑driven individuals to join our team as Telemarketing Staff – Multifinance. In this role, you will be the first point of contact for prospective clients, introducing them to a broad range of financial products and services. Our organization operates within the dynamic multifinance sector, providing flexible financing solutions to both retail and corporate customers. If you are passionate about communication, enjoy working toward measurable targets, and thrive in a fast‑paced environment, this opportunity is designed for you.
Responsibilities
- Initiate outbound calls to potential customers, presenting loan, leasing, and credit card offerings with clarity and professionalism.
- Explain product features, benefits, eligibility criteria, and application procedures, ensuring each prospect fully understands their options.
- Assist customers throughout the transaction process, guiding them in completing application forms, submitting required documentation, and answering follow‑up questions.
- Maintain accurate records of call outcomes, lead status, and customer interactions in the CRM system.
- Achieve daily, weekly, and monthly call volume and conversion targets set by the sales manager.
- Build and nurture long‑term relationships with existing clients, identifying opportunities for upselling or cross‑selling additional financial services.
- Collaborate with the underwriting, collections, and customer service teams to resolve issues quickly and maintain a high level of client satisfaction.
- Participate in regular training sessions to stay updated on product changes, regulatory compliance, and effective sales techniques.
- Conduct post‑call follow‑ups via phone or email to reinforce the value proposition and move leads through the sales funnel.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age: up to 50 years.
- Open to all genders.
- No prior experience required; however, previous sales or marketing experience is a strong advantage.
- Demonstrated ability to work with targets and a results‑oriented mindset.
- Excellent verbal communication skills in Bahasa Indonesia; clear articulation and a friendly tone are essential.
- Proficiency with basic office tools, telephone systems, and CRM software.
- Quick adaptation to new products, scripts, and market conditions.
- Clean credit record (Clear BI Checking).
- Availability to work Monday through Saturday, 08:00 – 17:30.
Benefits
- Competitive base salary with performance‑based commissions and bonuses.
- Health insurance coverage for employee and eligible dependents.
- Paid leave, including annual, sick, and religious holidays.
- Professional development programs, including sales training, product certification, and soft‑skill workshops.
- Opportunities for career advancement into senior sales, team lead, or supervisory roles.
- Modern office environment equipped with high‑speed internet, ergonomic workstations, and a supportive team culture.
- Employee recognition events and incentive trips for top performers.
About Company
Our company is a leading player in the multifinance industry, offering innovative financing solutions that empower individuals and businesses to achieve their goals. With a strong commitment to customer centricity, compliance, and technological advancement, we continuously expand our product portfolio to meet evolving market demands. Our values—integrity, teamwork, and excellence—drive every interaction, ensuring that both our clients and employees experience growth and success. Join us and become part of a forward‑thinking organization that values your contributions and supports your professional journey.
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