Introduction
We are a thriving hospitality establishment seeking enthusiastic and dedicated individuals to join our front‑of‑house team as Waiters and Waitresses. This role is pivotal in delivering an exceptional dining experience to our guests, ensuring that every meal is served with precision, courtesy, and a smile. If you are passionate about food & beverage service, enjoy fast‑paced environments, and thrive on interacting with diverse customers, we invite you to consider this rewarding opportunity.
Responsibilities
- Greet guests warmly, escort them to their tables, and present menus in a professional manner.
- Take accurate food and beverage orders, relay them promptly to the kitchen and bar staff, and ensure any special requests are communicated clearly.
- Serve dishes and drinks according to the restaurant’s standards, checking for correct presentation and temperature.
- Maintain a thorough knowledge of the menu, including ingredients, allergens, and daily specials, to answer guest inquiries confidently.
- Monitor table conditions, refill beverages, clear plates, and anticipate additional guest needs without being asked.
- Process payments efficiently using POS systems, handle cash transactions, and issue receipts accurately.
- Collaborate closely with kitchen, bar, and management teams to ensure smooth service flow during peak hours.
- Adhere to health, safety, and hygiene protocols, including proper sanitization of workstations and dining areas.
- Participate in pre‑shift briefings, post‑shift debriefs, and ongoing training sessions to continuously improve service quality.
- Uphold the establishment’s brand standards by maintaining a clean, organized, and welcoming environment for guests.
Requirements
- Minimum education: High School (SMA/SMK) or equivalent.
- Gender: Female (as per current operational policy).
- Age: Up to 30 years old.
- Marital status: Unmarried, reflecting the shift‑based scheduling needs.
- Availability to work rotating shifts, including weekends (Monday‑Saturday) from 08:00 to 17:00.
- Strong interpersonal skills: honest, disciplined, and highly responsible.
- Excellent verbal communication in Bahasa Indonesia; English proficiency is a plus.
- Basic proficiency in food and beverage service techniques, with a willingness to learn advanced skills.
- Physical stamina to stand for extended periods and carry trays safely.
Benefits
- Competitive hourly wage with performance‑based incentives.
- Meal allowances during shifts.
- Opportunities for career advancement within a growing hospitality group.
- Comprehensive on‑the‑job training covering service etiquette, menu knowledge, and safety standards.
- Health and safety coverage, including basic medical insurance.
- Employee discount on food and beverage items.
- Supportive team environment that values teamwork, respect, and personal development.
About Company
Our company is a well‑established restaurant chain known for delivering high‑quality culinary experiences in a welcoming atmosphere. With a focus on innovative menu concepts and exceptional customer service, we have built a loyal clientele across multiple locations. We invest heavily in staff development, offering regular workshops and mentorship programs to help our team members grow professionally. By joining our team, you become part of a dynamic organization that values integrity, excellence, and the joy of hospitality.
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