Waiter / Waitress Full-time

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D Lab Coffee

Kota Pangkal Pinang Kepulauan Bangka Belitung Active until 07 Jun 2026
Rp 2.000.000 - Rp 7.300.000 FULL TIME

Introduction

We are seeking a dedicated and enthusiastic Waiter/Waitress (Full‑time) to join our vibrant dining team. This position is ideal for individuals who thrive in a fast‑paced hospitality environment, enjoy interacting with guests, and are committed to delivering exceptional service. The role is open to female candidates who have at least a high school education and a minimum of one year of experience in a similar setting.

Responsibilities

  • Greet guests warmly, escort them to their tables, and present menus with a professional demeanor.
  • Take accurate food and beverage orders, relay them promptly to the kitchen and bar staff, and ensure any special dietary requests are clearly communicated.
  • Serve meals and drinks efficiently, checking regularly that guests are satisfied and attending to any additional needs.
  • Maintain a clean and organized dining area, including setting and resetting tables, polishing cutlery, and ensuring that all service stations are well‑stocked.
  • Handle payment transactions, process cash and card payments, and issue receipts in accordance with company policies.
  • Collaborate closely with fellow wait staff, kitchen personnel, and management to ensure smooth service flow during peak hours.
  • Adhere to food safety, hygiene, and sanitation standards at all times.
  • Participate in pre‑shift briefings, provide feedback on menu items, and suggest improvements to enhance the guest experience.
  • Demonstrate quick adaptability to changes in menu offerings, special promotions, or unexpected guest volume spikes.
  • Uphold the brand’s service standards, representing the establishment with professionalism and courtesy.

Requirements

  • Education: Minimum high school diploma (SMA/SMK) or equivalent.
  • Gender: Female candidates only.
  • Age: No upper age limit; candidates of any age who meet the other criteria are welcome.
  • Experience: At least 1 year of proven experience as a waiter or waitress in a restaurant, café, or hotel setting.
  • Key Skills: Rapid adaptation to new procedures, strong communication abilities, and a keen eye for detail.
  • Personal Traits: Friendly, attentive, team‑oriented, and capable of handling high‑stress situations with composure.
  • Availability: Willingness to work flexible hours, including evenings and weekends as required.

Benefits

  • Competitive hourly wage with performance‑based incentives.
  • Opportunities for career advancement within a growing hospitality group.
  • Comprehensive training program covering service excellence, menu knowledge, and safety protocols.
  • Employee meals and discounts on food and beverage items.
  • Health and wellness benefits, including medical coverage after a probationary period.
  • Paid leave and statutory holidays in accordance with local labor regulations.
  • A supportive work environment that values teamwork, respect, and continuous learning.

About Company

Our establishment is a well‑known dining destination renowned for its eclectic menu, inviting ambience, and commitment to outstanding guest experiences. Situated in a bustling commercial district, we attract a diverse clientele ranging from business professionals to families and tourists. We pride ourselves on fostering a culture of excellence, where every team member contributes to creating memorable moments for our guests. By joining our team, you will become part of a dynamic organization that invests in its people, encourages innovation, and upholds the highest standards of hospitality.

Interested in this position?

Take the next step in your career and apply for this role today.

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