Introduction
Tokban is a rapidly growing digital marketplace that connects construction professionals with reliable suppliers of building materials across Indonesia. We are seeking energetic and self‑motivated individuals to join our sales team as Staf Penjualan Lapangan (Door‑to‑Door). This role is pivotal in expanding our market presence, building strong relationships with key stakeholders such as hardware stores, contractors, and project owners, and driving sales through both our online platform and direct interaction.
The ideal candidate will thrive in a dynamic environment, possess strong communication skills, and be comfortable traveling to client sites, including multi‑day trips when required. If you are eager to contribute to the growth of a technology‑enabled construction supply chain, this position offers a rewarding career path with clear advancement opportunities.
Responsibilities
- Conduct thorough market research to identify and qualify potential customers, including building material retailers, contractors, and project owners.
- Assess and understand customer needs regarding procurement of construction materials and provide tailored recommendations.
- Develop and nurture long‑term interpersonal relationships with clients and business partners, ensuring high levels of satisfaction and repeat business.
- Guide customers on how to place orders via the Tokban platform or directly through a Sales Associate, highlighting the benefits of each channel.
- Create and distribute promotional broadcasts through WhatsApp and other designated communication channels, following management directives.
- Perform regular field visits, which may include out‑of‑town or multi‑day trips, to meet clients, present product offerings, and close sales.
- Adhere to company policies, procedures, and performance standards with a disciplined and responsible attitude.
- Maintain accurate records of customer interactions, sales activities, and market insights using the company’s CRM system.
- Collaborate with internal teams—marketing, logistics, and product development—to ensure seamless order fulfillment and customer support.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Maximum age: 30 years.
- All genders are welcome to apply.
- No prior experience required; fresh graduates with a strong willingness to learn are encouraged.
- Key skills:
- Adaptability to changing market conditions and new technologies.
- Strong analytical abilities—competitor analysis, market demand, and sales performance.
- Excellent customer‑relationship management and interpersonal communication.
- Public speaking and effective telephone communication.
- Data‑driven decision making and sales performance analysis.
- Ability to travel regularly, including occasional multi‑day trips outside the city.
- Professional demeanor, high discipline, and a results‑oriented mindset.
Benefits
- Competitive base salary with attractive commission structure tied to sales performance.
- Transportation allowance and reimbursement for official travel expenses.
- Comprehensive health insurance coverage for employee and eligible dependents.
- Continuous professional development through sales training, product workshops, and mentorship programs.
- Opportunity for career progression into senior sales, regional management, or specialized product roles.
- Flexible working schedule: Monday to Saturday, 08:00 – 17:00, with occasional weekend assignments as needed.
- Dynamic and supportive team environment that encourages innovation and collaboration.
About Company
Founded in 2020, Tokban has quickly become Indonesia’s leading online platform for construction materials, offering a seamless ordering experience for both small‑scale contractors and large development firms. Leveraging cutting‑edge technology, we provide real‑time inventory visibility, competitive pricing, and reliable delivery across the archipelago. Our mission is to simplify the procurement process, reduce project delays, and empower the construction industry with transparent, data‑driven solutions.
With a strong commitment to sustainability and community development, Tokban partners with local manufacturers and suppliers to promote economic growth in regional markets. We pride ourselves on a culture of integrity, customer focus, and continuous improvement—values that our field sales staff embody daily while representing the brand in the field.
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