Introduction
We are seeking enthusiastic and customer‑focused individuals to join our dynamic Restaurant Service Team as Waiters – Restaurant Service Team Members. This role is pivotal in delivering an exceptional dining experience for our guests, ensuring every meal is served with precision, friendliness, and professionalism. If you enjoy a fast‑paced environment, love working with people, and are eager to grow within the hospitality industry, we want to hear from you.
Responsibilities
- Greet guests warmly, escort them to their tables, and present menus with a thorough knowledge of daily specials.
- Take accurate food and beverage orders, input them into the POS system, and communicate any special dietary requirements to the kitchen staff.
- Serve dishes and drinks promptly, ensuring proper presentation and adherence to health and safety standards.
- Monitor table settings throughout the meal, refilling drinks, clearing plates, and responding to guest requests in a timely manner.
- Collaborate closely with kitchen, bar, and fellow front‑of‑house staff to maintain a seamless service flow.
- Handle cash and electronic payments accurately, process invoices, and reconcile receipts at the end of each shift.
- Maintain cleanliness and organization of the dining area, including setting and resetting tables, polishing cutlery, and ensuring a tidy ambiance.
- Identify opportunities to upsell menu items, suggest pairings, and promote any ongoing promotions or loyalty programs.
- Address guest concerns or complaints with empathy, resolve issues promptly, and escalate to management when necessary.
- Participate in regular training sessions to stay updated on menu changes, service techniques, and safety protocols.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Age: 19 years or older (maximum age not applicable).
- Gender: Female candidates are preferred, but all qualified applicants are encouraged to apply.
- At least 1 year of proven experience in a restaurant or hospitality setting.
- Excellent attention to detail, honesty, and a strong sense of responsibility.
- Outstanding communication skills and the ability to work harmoniously within a team.
- Demonstrated proficiency in food and beverage service techniques.
- Flexibility to work Monday through Saturday, from 08:00 to 17:00, with occasional overtime during peak periods.
- Physical stamina to stand for extended periods and carry trays or supplies as needed.
Benefits
- Competitive salary with performance‑based incentives.
- Comprehensive training and mentorship programs to advance your hospitality career.
- Meal allowances and employee discounts at all company‑owned dining venues.
- Health insurance and wellness initiatives.
- Paid annual leave and statutory holidays.
- Opportunity for career progression to supervisory or managerial roles.
- Supportive, multicultural work environment that values teamwork and personal growth.
About Company
Our company operates a portfolio of popular dining establishments across the region, known for delivering high‑quality cuisine, innovative menus, and a welcoming atmosphere. With a commitment to excellence, we continuously invest in staff development, sustainable sourcing, and cutting‑edge technology to stay ahead in the competitive restaurant industry. Joining our team means becoming part of a forward‑thinking organization that values every employee’s contribution to creating memorable experiences for our guests.
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