Introduction
We are seeking a friendly and professional Host Reception Professional to become the welcoming face of our organization. This position is ideal for individuals who excel at providing exceptional customer service, managing front‑desk operations, and creating a positive first impression for visitors, clients, and staff alike. The role offers a stable schedule, supportive work environment, and opportunities for personal growth within a dynamic company.
Responsibilities
- Greet and assist all guests, clients, and employees with a courteous and helpful attitude.
- Manage the front‑desk telephone system, directing calls to the appropriate departments and taking accurate messages.
- Maintain a clean, organized, and secure reception area, ensuring all informational materials are up‑to‑date.
- Schedule appointments, coordinate meeting rooms, and handle calendar management for senior staff.
- Process incoming and outgoing mail, parcels, and courier services efficiently.
- Assist with basic administrative tasks such as data entry, filing, and preparing documents.
- Provide visitors with necessary security badges, visitor logs, and escort them to their destinations.
- Handle inquiries about company policies, services, and directions, offering accurate information.
- Support emergency procedures by monitoring safety protocols and reporting any irregularities.
- Collaborate with other departments to ensure seamless communication and a consistent brand experience.
Requirements
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Age: Open to candidates of any age, with a maximum limit of 0 years (interpreted as no age restriction).
- Gender: All genders are welcome to apply.
- Experience: No prior experience required; on‑the‑job training will be provided.
- Key Skills: Strong customer‑service orientation, excellent communication abilities, basic computer literacy, and the capacity to multitask under pressure.
- Personal Attributes: Friendly demeanor, punctuality, reliability, and a willingness to learn and adapt.
- Language: Proficiency in Bahasa Indonesia; additional language skills are a plus.
Benefits
- Work schedule: Monday‑Saturday, 08:00 – 17:00, totaling 9 hours per day including a 1‑hour paid break.
- Daily meal provision: One complimentary meal provided during each shift.
- Health support: Free access to the in‑house clinic for routine check‑ups and basic medical care.
- Professional development: Opportunities for training, certification, and career advancement within the organization.
- Employee recognition: Performance‑based incentives and regular appreciation events.
- Safe and inclusive workplace: A respectful environment that values diversity and promotes work‑life balance.
About Company
Our company is a leading player in the regional service industry, known for its commitment to quality, innovation, and community engagement. With a workforce of over 500 dedicated professionals, we deliver a broad range of products and services that enhance the daily lives of our customers. We pride ourselves on fostering a collaborative culture where every employee is encouraged to contribute ideas, develop new skills, and grow alongside the business. By joining our team, you become part of an organization that values integrity, teamwork, and continuous improvement.
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