Introduction
We are seeking a motivated and customer‑focused Staff Crew Outlet Sales and Service to join our dynamic retail team. This position is based at one of our busy outlet locations and plays a crucial role in delivering an exceptional shopping experience to our valued customers. The ideal candidate will be personable, trustworthy, and able to manage a variety of front‑of‑house responsibilities while maintaining a clean and organized store environment.
Responsibilities
- Greet customers warmly, assess their needs, and provide knowledgeable product recommendations.
- Process sales transactions efficiently using the point‑of‑sale (POS) system, ensuring accurate cash handling and receipt issuance.
- Maintain optimal product presentation by restocking shelves, arranging displays, and ensuring price tags are up to date.
- Monitor inventory levels, conduct regular stock counts, and report discrepancies to the store manager.
- Handle customer inquiries, resolve complaints, and follow up to guarantee satisfaction.
- Assist with daily opening and closing procedures, including cash reconciliation and security checks.
- Coordinate with suppliers for deliveries, verify received goods, and manage return processes when necessary.
- Utilize the store’s management system to record sales data, track promotional activities, and generate performance reports.
- Maintain a clean, safe, and welcoming store atmosphere in compliance with health and safety standards.
- Participate in regular training sessions to stay current on product knowledge, sales techniques, and company policies.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age: 30 years old or younger.
- Gender: Female (per company policy).
- No prior experience required; fresh graduates are encouraged to apply.
- Possession of a valid driver’s license and personal vehicle for occasional store errands.
- Strong interpersonal skills: friendly, honest, and trustworthy.
- Excellent communication abilities, both verbal and written.
- Demonstrated ability to work effectively in a fast‑paced, customer‑centric environment.
- Basic proficiency with store management software and POS systems.
- Reliability, punctuality, and a willingness to work Monday through Saturday from 08:00 to 17:00.
Benefits
- Competitive monthly salary with performance‑based incentives.
- Comprehensive health insurance coverage.
- Transportation allowance or mileage reimbursement for use of personal vehicle.
- Employee discount on all store merchandise.
- Ongoing professional development and training programs.
- Opportunities for career advancement within a growing retail network.
- Friendly work environment that values teamwork and mutual respect.
About Company
Our company is a leading retailer in Indonesia, operating a network of outlets that deliver a wide range of consumer goods, from everyday essentials to specialty items. With a commitment to quality service and community engagement, we strive to create shopping experiences that exceed expectations. As part of our expansion strategy, we are investing in talented individuals who share our passion for customer satisfaction and operational excellence. Join us and become an integral part of a forward‑thinking organization that values integrity, innovation, and employee growth.
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