Server Restoran – Pelayanan Pelanggan & Penataan Meja

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Cafe Qita

Kabupaten Malang Jawa Timur Active until 27 May 2026
Rp 1.000.000 - Rp 6.000.000 FULL TIME

Introduction

We are seeking a dedicated Server (Restaurant – Customer Service & Table Arrangement) to join our vibrant dining team. This full‑time position is integral to delivering a memorable guest experience, ensuring that every patron feels welcomed, attended to, and satisfied from the moment they enter the restaurant until they depart. The ideal candidate thrives in a fast‑paced environment, exhibits a polished demeanor, and possesses a genuine passion for hospitality.

Responsibilities

  • Greet guests promptly with a warm smile, escort them to their tables, and present menus in a professional manner.
  • Take accurate food and beverage orders, communicate specials, and answer any menu‑related questions.
  • Serve dishes and drinks efficiently while adhering to proper plating and presentation standards.
  • Maintain table cleanliness and organization, including setting and resetting tables, polishing cutlery, and ensuring a tidy dining area.
  • Monitor guest satisfaction throughout the meal, respond to requests quickly, and resolve any concerns in line with the restaurant’s SOPs.
  • Process payments, issue receipts, and handle cash or electronic transactions with precision.
  • Collaborate closely with kitchen staff, bar personnel, and fellow servers to ensure seamless service flow.
  • Observe health and safety regulations, including proper food handling, sanitation, and personal hygiene standards.
  • Participate in daily briefings, training sessions, and periodic performance reviews to continuously improve service quality.
  • Uphold the restaurant’s brand image by wearing the provided uniform and maintaining a professional appearance at all times.

Requirements

  • Minimum education: SMA/SMK or equivalent.
  • Age: Candidates up to 30 years old (flexible based on experience).
  • Gender: Open to all genders.
  • Experience: At least 0‑2 years in a restaurant or food‑service environment; prior experience in a similar role is preferred.
  • Strong interpersonal and communication skills with a customer‑focused attitude.
  • Demonstrated discipline, reliability, and the ability to follow established SOPs.
  • Physical stamina to stand for extended periods and carry trays safely.
  • Availability to work full‑time (8 hours per day) from Monday to Saturday, 08:00–17:00.
  • Willingness to commit to a 5‑month contract with the possibility of renewal.
  • Proficiency in basic food and beverage service techniques, including table setting and order taking.

Benefits

  • Competitive monthly salary with performance‑based incentives.
  • Meal allowance and complimentary staff meals during shifts.
  • Professional uniform and daily laundry service.
  • Comprehensive on‑the‑job training and opportunities for career advancement within the restaurant group.
  • Health insurance coverage after the probation period.
  • Paid leave and holiday benefits in accordance with local labor regulations.
  • Employee recognition programs and team‑building activities.

About Company

Our restaurant is part of a well‑established hospitality group known for delivering authentic culinary experiences across the region. With a commitment to quality, innovation, and community engagement, we pride ourselves on creating a welcoming atmosphere where guests can enjoy delicious meals and exceptional service. We invest heavily in our staff, offering continuous training, a supportive work culture, and clear pathways for professional growth. Join us and become a vital part of a team that values excellence, teamwork, and a genuine love for the art of hospitality.

Interested in this position?

Take the next step in your career and apply for this role today.

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