Introduction
Mitra Diskon Swalayan, located in the bustling The Park Sawangan retail complex, is seeking enthusiastic and customer‑focused individuals to join our team as Sales Associates. As a leading supermarket in the region, we pride ourselves on offering a wide range of high‑quality products at competitive prices while delivering an exceptional shopping experience. This role is ideal for candidates who are passionate about retail, enjoy fast‑paced environments, and are eager to grow their career in a dynamic, customer‑centric setting.
Responsibilities
- Organize and replenish merchandise on shelves, ensuring displays are neat, fully stocked, and visually appealing.
- Assist shoppers in locating items, providing knowledgeable recommendations, and delivering courteous, prompt service.
- Monitor inventory levels throughout the shift, flagging low‑stock items and communicating replenishment needs to the inventory team.
- Inspect products for quality, verify expiration dates, and remove any items that do not meet our standards.
- Maintain cleanliness and orderliness of the sales floor, aisles, and back‑of‑house areas, adhering to health and safety protocols.
- Support cashiers and other team members during peak periods, including bagging, price checks, and handling customer inquiries.
- Operate the point‑of‑sale (POS) system when required, ensuring accurate transaction processing and cash handling.
- Contribute ideas for improving store layout, merchandising tactics, and overall customer experience.
- Participate in regular training sessions to stay updated on product knowledge, promotional offers, and store policies.
Requirements
- Minimum education: High School Diploma (SMA/SMK) or equivalent.
- Open to candidates of any age and gender; no upper age limit.
- No prior work experience required, though any retail or supermarket exposure is a plus.
- Strong attention to detail and a commitment to maintaining high standards of product presentation.
- Excellent communication skills with a genuine desire to provide superior customer service.
- Ability to work flexible shifts, including early mornings, weekends, and occasional overtime.
- Motivation to learn quickly, adapt to new challenges, and collaborate effectively with a diverse team.
- Basic computer literacy for operating POS systems and inventory software.
Benefits
- Competitive hourly wage with performance‑based incentives.
- Meal allowance and access to employee discount programs across the store.
- Health and safety coverage, including medical and accident insurance.
- Paid leave entitlement after a probationary period.
- Opportunities for career advancement within the Mitra Diskon retail network.
- Structured training programs focused on customer service, product knowledge, and leadership development.
- Friendly, inclusive work environment that values teamwork and personal growth.
About Company
Mitra Diskon Swalayan is a well‑established supermarket chain that serves the Sawangan community and beyond. Situated in The Park shopping center, the store offers a comprehensive selection of groceries, fresh produce, household essentials, and specialty items. Our mission is to provide affordable, high‑quality goods while fostering a welcoming atmosphere for every shopper. We emphasize sustainability, local supplier partnerships, and community engagement, making us a trusted destination for families, professionals, and students alike. By joining our team, you become part of a brand that values integrity, innovation, and the continuous development of its people.
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