Introduction
We are seeking a dynamic and results‑driven Executive Hotel Sales Specialist to join our prestigious resort’s sales team. This pivotal role focuses on driving revenue growth, cultivating high‑value client relationships, and delivering unforgettable experiences to our guests. The ideal candidate will combine a strong commercial mindset with exceptional communication skills, a passion for hospitality, and the ability to work collaboratively across marketing, operations, and executive leadership.
Based in a thriving tourism hub, our resort offers luxury accommodations, world‑class amenities, and a commitment to sustainable hospitality practices. As an Executive Hotel Sales Specialist, you will be instrumental in shaping the resort’s market presence and ensuring that sales targets are not only met but exceeded.
Responsibilities
- Develop, refine, and execute comprehensive sales strategies that align with annual revenue goals and market trends.
- Identify, prospect, and qualify new business opportunities across corporate, leisure, and group segments.
- Maintain and deepen relationships with existing accounts, ensuring repeat business and high customer loyalty.
- Deliver compelling, data‑driven sales presentations and proposals that showcase the resort’s unique selling points.
- Coordinate with the marketing department to design targeted campaigns, promotional materials, and digital outreach initiatives.
- Analyze sales performance metrics, generate insightful reports, and adjust tactics based on market feedback.
- Provide post‑sale support, handling inquiries, resolving issues, and ensuring a seamless guest experience from booking through checkout.
- Collaborate with the events and conference teams to secure group bookings and large‑scale functions.
- Stay informed about industry developments, competitor activities, and emerging travel trends to maintain a competitive edge.
- Participate in trade shows, networking events, and industry conferences to expand the resort’s brand visibility.
Requirements
- Minimum Bachelor’s degree (S1) in Business, Hospitality Management, Marketing, or a related field.
- At least 1 year of proven experience in hotel sales, resort sales, or a comparable hospitality sales role.
- Strong command of digital marketing tools and platforms, including CRM systems, social media advertising, and email automation.
- Excellent verbal and written communication skills in both Bahasa Indonesia and English.
- Demonstrated ability to build and sustain long‑term client relationships.
- Analytical mindset with proficiency in interpreting sales data and market research.
- Highly organized, self‑motivated, and capable of working independently as well as part of a cross‑functional team.
- Gender‑neutral recruitment policy – all genders are welcome to apply.
Benefits
- Competitive base salary with performance‑based commissions and bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Paid vacation, sick leave, and public holidays in accordance with local labor laws.
- Professional development opportunities, including sales training, hospitality workshops, and industry certifications.
- Employee discount on resort accommodations, dining, and spa services.
- Retirement savings plan with employer matching contributions.
- Supportive work environment that values diversity, inclusion, and work‑life balance.
About Company
Our resort is a leading destination for discerning travelers seeking luxury, comfort, and authentic cultural experiences. With over a decade of operation, we have built a reputation for impeccable service, sustainable practices, and innovative guest experiences. Our portfolio includes upscale suites, beachfront villas, conference facilities, and award‑winning culinary venues.
We are committed to investing in our people, fostering a culture of excellence, and delivering memorable moments that exceed guest expectations. By joining our team, you will become part of a forward‑thinking organization that values creativity, collaboration, and continuous improvement.
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