Introduction
Adira Finance, a leading multifinance institution in Indonesia, is seeking a dedicated Remedial Officer – Penagihan to join our team in Lamandau, Kalimantan. This role is critical to maintaining healthy cash flow by ensuring that overdue receivables are collected efficiently and professionally. The successful candidate will work closely with the credit, sales, and legal departments to safeguard the company’s financial interests while delivering exceptional service to our customers.
Responsibilities
- Manage the end‑to‑end collection process for accounts receivable (A/R) that are past due, ensuring timely recovery in line with company targets.
- Conduct daily monitoring of delinquent accounts, prioritize cases based on risk exposure, and update the collection dashboard.
- Perform outbound calls, send reminder letters, and arrange face‑to‑face meetings with defaulters to negotiate repayment plans.
- Collaborate with the credit underwriting team to verify customer data and assess the root causes of payment delays.
- Prepare detailed collection reports, including status of overdue accounts, recovery rates, and recommended actions for senior management.
- Maintain compliance with internal policies, industry regulations, and consumer protection laws throughout the collection process.
- Support the development of standard operating procedures (SOPs) and continuous improvement initiatives to enhance collection efficiency.
- Participate in weekly coordination meetings with the finance, legal, and operations teams to align strategies and share insights.
Requirements
- Education: Minimum D3/D4 (associate) or S1 (bachelor) degree in any discipline; fresh graduates are welcome to apply.
- Experience: At least 1 year of experience in credit monitoring, debt collection, or related financial services is preferred, though strong potential candidates may be considered.
- Age: No strict upper limit, but candidates should ideally be 30 years old or younger to align with the dynamic nature of the role.
- Gender: Male candidates only, as specified by the client.
- Key Skills: Excellent interpersonal and communication abilities, strong negotiation tactics, high integrity, perseverance, meticulous attention to detail, and honesty.
- Business Knowledge: Understanding of multifinance processes and a results‑oriented mindset.
- Technical Proficiency: Familiarity with credit monitoring tools, collection software, and Microsoft Office Suite.
- Work Schedule: Monday to Saturday, 08:00 – 16:00, based at the Adira Finance office closest to your domicile.
Benefits
- Competitive salary with performance‑based incentives tied to collection targets.
- Health insurance coverage for the employee and eligible dependents.
- Annual leave, sick leave, and public holiday entitlements in accordance with Indonesian labor law.
- Professional development programs, including training in credit risk management and negotiation techniques.
- Opportunities for career advancement within a fast‑growing finance group.
- Transportation allowance or reimbursement for commuting expenses.
About Company
Adira Finance is a prominent player in Indonesia’s multifinance sector, offering a wide range of consumer and commercial financing solutions. With a robust portfolio that includes vehicle loans, personal loans, and small‑business financing, the company has built a reputation for responsible lending and innovative financial products. Our mission is to empower individuals and businesses across the archipelago by providing accessible, transparent, and flexible financing options. We pride ourselves on a culture of integrity, teamwork, and continuous improvement, and we invest heavily in our people to ensure they have the tools and knowledge to succeed.
Interested in this position?
Take the next step in your career and apply for this role today.
Apply Now