Introduction
We are seeking enthusiastic and dedicated Waiters (Staf Pelayanan Tamu) to join our dynamic hospitality team. This front‑of‑house position is critical to delivering an exceptional dining experience for our guests, ensuring every meal is served with professionalism, speed, and a warm smile. The ideal candidate will thrive in a fast‑paced environment, possess a genuine passion for customer service, and demonstrate the ability to collaborate seamlessly with kitchen staff and fellow servers.
Responsibilities
- Greet guests promptly, escort them to their tables, and present menus with a courteous demeanor.
- Take accurate food and beverage orders, relay them efficiently to the kitchen, and confirm any special dietary requests.
- Serve meals and drinks in a timely manner, ensuring proper presentation and adherence to hygiene standards.
- Monitor table conditions, refill drinks, and anticipate guest needs to enhance overall satisfaction.
- Handle payment transactions, process cash or card payments, and issue receipts with attention to detail.
- Maintain cleanliness of dining areas, reset tables after guests depart, and ensure that all service stations are stocked and organized.
- Collaborate closely with chefs, bartenders, and other team members to coordinate service flow and resolve any issues quickly.
- Demonstrate initiative by suggesting menu pairings, upselling specials, and offering personalized recommendations.
- Adhere to all health, safety, and food handling regulations, including proper sanitization of equipment and workspaces.
- Participate in regular training sessions, staff meetings, and briefings to stay updated on menu changes and service protocols.
Requirements
- Gender: Male (Laki‑laki).
- Age: Maximum 26 years.
- Education: Minimum high school diploma (SMA/SMK) or equivalent.
- Experience: Prior experience as a waiter or in a similar guest‑service role is preferred.
- Strong communication skills and the ability to engage guests in both Indonesian and basic English.
- Excellent teamwork orientation with a proven ability to cooperate with kitchen and service staff.
- Self‑driven attitude, demonstrating initiative and proactive problem‑solving.
- High level of loyalty, reliability, and a strong work ethic.
- Flexibility to work Monday through Saturday, from 08:00 to 17:00.
- Basic knowledge of food and beverage service techniques, including proper table settings and etiquette.
Benefits
- Competitive daily wage with performance‑based incentives.
- Opportunity for career advancement within a growing hospitality group.
- Comprehensive on‑the‑job training and mentorship from seasoned managers.
- Meal allowance during shifts and employee discounts on food and beverages.
- Health and safety coverage, including medical assistance for work‑related incidents.
- Supportive work environment that values teamwork, respect, and continuous improvement.
About Company
Our company operates a chain of modern restaurants that blend contemporary culinary trends with authentic local flavors. We pride ourselves on creating memorable dining experiences for a diverse clientele, ranging from families to business professionals. With a commitment to excellence, we invest heavily in staff development, state‑of‑the‑art kitchen equipment, and sustainable sourcing practices. Joining our team means becoming part of a brand that values hospitality, innovation, and the personal growth of every employee.
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