Introduction
We are seeking an enthusiastic Sales and Customer Service Staff for our fast‑growing outlet located in Warujayeng and surrounding areas. This role is perfect for recent high school graduates or individuals with a strong interest in the culinary industry who are eager to develop professional sales, hospitality, and teamwork skills. The successful candidate will become the face of our brand, ensuring every customer enjoys a warm, efficient, and memorable experience while driving sales growth.
Responsibilities
- Greet and assist customers with a friendly, courteous demeanor, providing product information and recommendations.
- Process sales transactions accurately using our store management system, handling cash, card, and digital payments.
- Maintain a clean, organized, and attractive sales floor, ensuring product displays are stocked and visually appealing.
- Respond promptly to customer inquiries, resolve complaints, and follow up to guarantee satisfaction.
- Collaborate with kitchen staff to ensure timely preparation and delivery of food orders.
- Track daily sales performance, prepare basic reports, and identify opportunities for upselling.
- Participate in regular training sessions to stay updated on new menu items, promotional offers, and service standards.
- Adhere to health, safety, and hygiene regulations at all times.
- Assist in inventory checks, receive deliveries, and ensure proper storage of perishable goods.
- Contribute ideas for improving customer experience, store layout, and operational efficiency.
Requirements
- Gender: Open to all genders (original posting emphasizes male candidates, but we welcome diversity).
- Age: Maximum 24 years old.
- Marital status: Unmarried (preferred, not mandatory).
- Education: Minimum high school diploma (SMA/SMK or equivalent).
- Strong interest in the culinary field and a willingness to learn about food products.
- Ability to work both independently and as part of a team.
- Hardworking, honest, polite, and responsible attitude.
- Well‑groomed appearance with a professional demeanor.
- Residency: Prefer candidates residing in Warujayeng or nearby neighborhoods.
- Basic proficiency with point‑of‑sale (POS) and store management software.
- Excellent communication skills in Bahasa Indonesia; additional language skills are a plus.
Benefits
- Competitive salary with performance‑based incentives.
- Meal allowances and discounts on all menu items.
- Comprehensive on‑the‑job training and opportunities for career advancement within the company.
- Health and safety insurance coverage.
- Flexible shift scheduling (Monday‑Saturday, 08:00‑17:00) with overtime pay when applicable.
- Team building activities, staff appreciation events, and recognition programs.
- Supportive work environment that encourages personal growth and skill development.
About Company
Our outlet is part of a well‑established culinary brand known for delivering high‑quality, locally sourced food in a welcoming atmosphere. With a strong focus on community engagement, we aim to become the go‑to destination for residents of Warujayeng and the surrounding region. Our management team values integrity, innovation, and customer satisfaction, and we invest heavily in employee development to ensure our staff can thrive both personally and professionally. Join us and become a pivotal part of a vibrant, customer‑centric organization that celebrates hard work, creativity, and the joy of good food.
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