Introduction
Amartha, a leading micro‑finance institution in Indonesia, is expanding its field operations in the Bandung Barat region (Batujajar). We are seeking enthusiastic and motivated individuals to join our team as Business Partner – Staff Lapangan. This role offers a unique opportunity to directly impact the economic empowerment of low‑income households by connecting them with tailored financing solutions.
As a Business Partner, you will become the face of Amartha in the community, building trust, identifying promising borrowers, and ensuring the smooth execution of loan processes. If you are a proactive, results‑driven professional with a passion for community development, we invite you to explore this rewarding career path.
Responsibilities
- Identify and cultivate new potential borrowers by conducting door‑to‑door outreach, attending local events, and leveraging community networks.
- Provide comprehensive economic counseling to household members, helping them understand loan terms, repayment schedules, and financial management best practices.
- Perform on‑site surveys and feasibility analyses of loan applications, ensuring compliance with Amartha’s underwriting policies, risk‑assessment frameworks, and regulatory requirements.
- Prepare detailed reports and documentation for each prospect, including credit assessments, income verification, and collateral evaluation.
- Coordinate the collection of repayments, follow up on overdue accounts, and negotiate repayment plans while maintaining a respectful and supportive relationship with borrowers.
- Collaborate with the central operations team to update the digital loan management system, ensuring data accuracy and real‑time visibility of field activities.
- Participate in regular training sessions, performance reviews, and community feedback meetings to continuously improve service quality.
- Maintain a clean and organized mess (staff housing) and adhere to health, safety, and security protocols while working in the field.
Requirements
- Minimum education: SMA/SMK or equivalent.
- Age range: 18‑30 years (maximum 33 years for senior candidates).
- Gender: Open to all, with a preference for female candidates to align with community engagement strategies.
- Possession of a personal motorbike or car for daily field travel.
- Strong personal integrity, honesty, attention to detail, excellent communication skills, resilience, and disciplined work habits.
- Willingness to work outdoors and travel throughout the Bandung Barat area on a full‑time basis (Monday‑Friday, 08:00‑17:00).
- No prior experience required; however, prior exposure to sales, community outreach, or micro‑finance is a plus.
- Basic digital literacy for using Amartha’s loan application platform and reporting tools.
Benefits
- Competitive base salary starting at IDR 3.5 million per month, plus performance‑based incentives.
- Annual Holiday Allowance (THR) and quarterly bonus structures.
- Clear career progression pathway leading to supervisory and team‑lead positions.
- Opportunity for permanent employment status after a probationary period.
- Employee loan program with preferential rates.
- Continuous learning and development programs, including financial literacy, sales techniques, and leadership training.
- Company‑provided mess accommodation, reducing commuting costs and ensuring a safe living environment.
- Additional perks such as health insurance, transportation allowance, and team‑building activities.
About Company
Amartha was founded with a mission to create inclusive financial ecosystems for Indonesia’s underserved populations. By leveraging technology and a deep understanding of local economies, we provide micro‑loans, financial education, and mentorship to entrepreneurs and households that lack access to traditional banking services. Our field partners play a crucial role in bridging the gap between capital and community, fostering sustainable livelihoods and driving economic growth in remote areas.
Joining Amartha means becoming part of a purpose‑driven organization that values integrity, innovation, and impact. We invest in our people, offering the tools and support needed to succeed while making a tangible difference in the lives of millions of Indonesians.
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