Introduction
Mandala Finance, a leading provider of consumer financing solutions in Indonesia, is seeking a dynamic Koordinator Penjualan for its ADMF HI division based in Padang. This role is pivotal in driving the performance of the sales team, ensuring the successful promotion and distribution of Mandala Finance’s financing products across dealer networks, showrooms, and other business partners. The ideal candidate will be a proactive leader with a solid foundation in sales coordination, a keen analytical mind, and the interpersonal skills required to motivate and develop a high‑performing sales force.
Responsibilities
- Coordinate and monitor daily activities of the sales team to ensure consistent and effective presentation of Mandala Finance’s financing solutions.
- Support sales officers in the acquisition of new consumers, guiding them through the sales funnel to meet or exceed established targets.
- Conduct regular coaching sessions, performance evaluations, and on‑site supervision to raise the competency level of field sales officers.
- Maintain and strengthen relationships with dealers, showrooms, and other strategic partners, acting as the primary point of contact for any sales‑related inquiries.
- Oversee the quality control of financing applications, confirming that all submissions comply with corporate policies and regulatory standards.
- Analyze market potential, track competitor activities, and provide actionable insights that shape short‑term tactics and long‑term sales strategies.
- Ensure that every step of the sales process adheres to internal procedures and legal requirements, minimizing risk and enhancing customer satisfaction.
- Prepare comprehensive sales reports on a daily, weekly, and monthly basis, highlighting key performance indicators, challenges, and opportunities.
- Deliver motivational talks and basic training workshops to boost the team’s productivity and morale.
- Liaise closely with Credit, Collection, and Marketing departments to guarantee smooth processing of financing applications and seamless customer experiences.
- Identify opportunities for process improvement, implement best practices, and champion a culture of continuous learning within the sales organization.
Requirements
- Minimum education: D3/D4 (any field of study) – fresh graduates are welcome.
- Maximum age: 30 years.
- At least 1 year of proven experience in a similar sales coordination or supervisory role, preferably within the financial services or automotive financing sector.
- Strong interpersonal and communication abilities, with a talent for negotiation, conflict resolution, and building trust.
- High level of integrity, perseverance, meticulousness, and honesty.
- Possession of a personal vehicle and a valid, active SIM A/C license.
- Demonstrated skill set includes B2C sales management, interpersonal communication, sales‑orientation, and a clear understanding of sales targets.
- Ability to work Monday‑Saturday, 08:00‑16:00, and adapt to placement based on domicile.
Benefits
- Competitive salary with performance‑based incentives and bonuses.
- Comprehensive health insurance covering medical, dental, and vision care.
- Company‑provided smartphone and expense allowance for business travel.
- Opportunities for professional development, including sales leadership workshops and certification programs.
- Paid annual leave, public holidays, and additional days off for long‑service recognition.
- Retirement savings plan (BPJS Ketenagakerjaan) with employer contributions.
- Dynamic work environment that encourages teamwork, innovation, and career growth.
About Company
Mandala Finance is a subsidiary of ADMF Holding Indonesia, specializing in consumer financing solutions that empower individuals to purchase vehicles, appliances, and other high‑value goods. With a strong presence across major Indonesian cities, the company leverages advanced underwriting technology and a robust dealer network to deliver fast, reliable, and affordable financing options. Mandala Finance prides itself on a customer‑centric approach, ethical business practices, and a commitment to financial inclusion, aiming to become the preferred financing partner for both consumers and business partners nationwide.
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